Grace Rice Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

- Drafts, edits and oversees content and design of various print and digital communications, including educational flyers and brochures, client-specific microsites, and newsletter articles for internal and external audiences.- Creates customized member materials for enterprise clients, collaborating with account executives to develop messaging and enhance benefit marketing.- Develops and executes communications plans for end-to-end pharmacy benefit implementations, meeting diverse client needs and setting project milestones.- Works cross-functionally with stakeholders, subject matter experts, and management to optimize communications workflows and enhance operational efficiency.- Partners with clinical and operational leadership to comply with government mandates through pharmacy benefit communications.- Manages communications strategy for specialty pharmacy and medical drug management, including informing providers of policy changes and leading member outreach campaigns.

Chicago, Illinois

- Served as principal writer and editor for all department communications, including website, newsletters, corporate invitations, and publications.- Managed, developed and executed production of award-winning magazine with distribution of 60,000 subscribers, while leading team of designers and freelance contractors.- Led redesign projects for monthly external newsletter and national networking organization to improve user experience and build loyalty.- Developed editorial calendar and created multi-platform content.- Provided support to advancement team by developing messaging and communications strategy to elevate organization’s mission.- Increased engagement among prospective constituents by implementing targeted paid social campaigns to promote events and content.

Madison, Wisconsin Area

- Led healthcare organizations through implementation of Epic retail pharmacy software by tracking project timelines and milestones, engaging operational leadership for key decisions, and escalating potential issues.- Collaborated with operational and pharmacy leadership to optimize workflows within healthcare software system and worked alongside analysts on installation.- Assisted on internal process improvement initiatives to standardize end-user training materials and improve customer-facing project management tools.

Boston, Massachusetts

- Grew the social media presence of clients by developing content and generating new followers on Twitter, Facebook, and LinkedIn.-Corresponded with editors to have press releases placed in relevant publications.- Developed progress reports for clients detailing publicity received over the past month.

Chestnut Hill, Massachusetts

- Responsible for tutoring during drop-in hours and individual and group appointments.- Assisted student athletes with homework assignments, including instructing students on course concepts, and preparing them for examinations in Computers in Management and Business Law courses.