Startup Founder Incubatee
CurrentMinimum Viable Product solution to Independent Living Aged Care Resources in Tasmania. Australia
Mar 2023 - Present
AeroLeads people directory · profile
Grace Roska Shimomura Email & Phone Number
Startup Founder Incubatee
at
Enterprize Tasmania
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Startup Founder Incubatee
Location
Launceston, Tasmania, Australia
Company size
Who is Grace Roska Shimomura? Overview
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Quick answer
Grace Roska Shimomura is listed as Startup Founder Incubatee at Enterprize Tasmania, a with 12 employees, based in Launceston, Tasmania, Australia. AeroLeads shows a matched LinkedIn profile for Grace Roska Shimomura.
Grace Roska Shimomura previously worked as Learner Success Coach at Yellowtail.Tech and Student Success Coach at Yellowtail.Tech. Grace Roska Shimomura holds Bachelor Of Arts (B.A.), Mass Communication/Media Studies from University Of Santo Tomas.
Company email context
Email format at Enterprize Tasmania
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Enterprize Tasmania
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Profile bio
About Grace Roska Shimomura
Business Development Manager for startups in PH; formerly a seasoned Training Executive in the Business Process Outsourcing industry.B2B collaborations and partnerships across multiple industries.
Listed skills include Bpo, Call Centers, Training Delivery, Performance Management, and 46 others.
Current workplace
Grace Roska Shimomura's current company
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Enterprize Tasmania
13 roles · 23 years
Grace Roska Shimomura work experience
A career timeline built from the work history available for this profile.
Learner Success Coach
Senior Customer Experience Executive delivering Top CSAT.Liaison Officer among students, administrators, infrastructure and instructors of the course programs.
Aug 2021 - Mar 2023
Student Success Coach
Aug 2021 - Mar 2023
Content Contributor
Solid Training Delivery and Facilitation Experience | Training Needs Analysis | ASANA Trello User | Content Contributor at Opposite Pictures Ltd "The Urgency of Now" Documentary | Email Calendar Management | Zero Waste ECO babe PH FB Pages
Jun 2020 - Aug 2021
Business Development Manager
Feb 2017 - Oct 2019
Project Manager
Seamless DTI/SEC Business registrations and government permits up to BIR Taxation.
Jul 2019 - Aug 2019
Design Thinking Associate Trainer | Business Development Consultant
Startup Ph Training
Apr 2019 - Aug 2019
Team Lead
Customer Service Satisfaction top supervisor in handling Supervisor Escalated Calls. Implemented BPO policies, operations and performance standards were understood and followed by agents. Lowered attrition rate to 4% from 10% by conducting team building activities and honing team player attitudes. Won individual awards every quarter on customer account retention stats. De-escalated customer complaint calls up to managerial level. Recognition strategies within the team and site to boost morale. Successfully oversaw and motivate team performance through daily, weekly and monthly coaching plans.
Apr 2015 - Mar 2016
Team Lead
Manage and coach each team member on behaviors to optimize performance and add value to the organization
Feb 2013 - Feb 2014
Communications And Culture Trainer
Conducted training delivery and facilitation for new hires in the BPO/ call center industry to efficiently prepare agents in their respective operations campaigns.Accent neutralization (Filipino to American accent)
Oct 2004 - Jan 2013
Communication And Culture & Process Trainer
New Hire HR Orientation on Convergys company profile and organizational values formation.Communication and (American) Culture Training -- soft skills trainingProcess Training
2004 - 2008
~4 yrs
Universal Trainer
End to end training delivery from Communication Foundation Skills Training to Product Knowledge Training and Abay/Transition to real live calls Supervision targeting goals & KPIs aligned with operations.
2012 - 2013
~1 yr
Feb 2009 - Sep 2009
Team & coworkers
Colleagues at Enterprize Tasmania
Other employees you can reach at enterprize.space. View company contacts for 12 employees →
AF
Amy Fogarty
Colleague at Enterprize TasmaniaHobart, Tasmania, Australia
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EB
Emma Bugg
Colleague at Enterprize TasmaniaHobart, Tasmania, Australia
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MY
Muhammad Younus
Colleague at Enterprize TasmaniaNew York City Metropolitan Area, United States
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TO
Teresa O'Rourke
Colleague at Enterprize TasmaniaLaunceston, Tasmania, Australia
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CH
Christine Hine Ariki Jaram
Colleague at Enterprize TasmaniaLaunceston, Tasmania, Australia
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Amy Fogarty
Colleague at Enterprize TasmaniaHobart, Tasmania, Australia
View →
EB
Emma Bugg
Colleague at Enterprize TasmaniaHobart, Tasmania, Australia
View →
MY
Muhammad Younus
Colleague at Enterprize TasmaniaNew York City Metropolitan Area, United States
View →
TO
Teresa O'Rourke
Colleague at Enterprize TasmaniaLaunceston, Tasmania, Australia
View →
CH
Christine Hine Ariki Jaram
Colleague at Enterprize TasmaniaLaunceston, Tasmania, Australia
View →
3 education records
Grace Roska Shimomura education
Bachelor Of Arts (B.A.), Mass Communication/Media Studies
Grade 12, Liberal Arts And Sciences, General Studies And Humanities
Queechy High Tasmania
Vocational, Sustainability Studies
FAQ
Frequently asked questions about Grace Roska Shimomura
Quick answers generated from the profile data available on this page.
What company does Grace Roska Shimomura work for?
Grace Roska Shimomura works for Enterprize Tasmania.
What is Grace Roska Shimomura's role at Enterprize Tasmania?
Grace Roska Shimomura is listed as Startup Founder Incubatee at Enterprize Tasmania.
Where is Grace Roska Shimomura based?
Grace Roska Shimomura is based in Launceston, Tasmania, Australia while working with Enterprize Tasmania.
What companies has Grace Roska Shimomura worked for?
Grace Roska Shimomura has worked for Enterprize Tasmania, Yellowtail.Tech, Off The Fence, Experience Philippines ™, and Myoffice Philippines.
Who are Grace Roska Shimomura's colleagues at Enterprize Tasmania?
Grace Roska Shimomura's colleagues at Enterprize Tasmania include Amy Fogarty, Emma Bugg, Muhammad Younus, Teresa O'Rourke, and Christine Hine Ariki Jaram.
How can I contact Grace Roska Shimomura?
You can use AeroLeads to view verified contact signals for Grace Roska Shimomura at Enterprize Tasmania, including work email, phone, and LinkedIn data when available.
What schools did Grace Roska Shimomura attend?
Grace Roska Shimomura holds Bachelor Of Arts (B.A.), Mass Communication/Media Studies from University Of Santo Tomas.
What skills is Grace Roska Shimomura known for?
Grace Roska Shimomura is listed with skills including Bpo, Call Centers, Training Delivery, Performance Management, Customer Satisfaction, Training, Employee Engagement, and Human Resources.
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