Grace Su

Grace Su Email and Phone Number

Assistant Manager at Private Client Services by Mercer
Grace Su's Location
Singapore, Singapore
About Grace Su

I have garnered experiences in the areas of customer service, communication skills and a great team player who builds positive rapport with the team and the sales consultants. Understanding the importance of meeting business goals for a company to function well, I have always strived towards achieving the task assigned with my best capabilities and deliver results on within expected timeline.

Grace Su's Current Company Details

Assistant Manager at Private Client Services by Mercer
Grace Su Work Experience Details
  • Private Client Services By Mercer
    Assistant Manager
    Private Client Services By Mercer Jun 2017 - Nov 2020
    Singapore
    - Liaise closely with Sales Consultants in support of their business building initiative - Assist with medical exams/ retest and additional test arrangements - Ensure information and application documents are in order and maintain good record keeping of each application- Ensure application/ premium payment fulfills internal compliance guidelines - Familiar with product features, insurers application process, banks credit process - Work closely with sales consultants to… Show more - Liaise closely with Sales Consultants in support of their business building initiative - Assist with medical exams/ retest and additional test arrangements - Ensure information and application documents are in order and maintain good record keeping of each application- Ensure application/ premium payment fulfills internal compliance guidelines - Familiar with product features, insurers application process, banks credit process - Work closely with sales consultants to develop sales concept proposals to achieve client’s wealth accumulation/ legacy needs - Manage monthly bank reporting reports on pipelines and application status - Liaise with bankers/ banker assistant on documentations - Handle ownership transfers and other policy servicing needs Show less
  • Private Client Services By Mercer
    Assistant Manager
    Private Client Services By Mercer Jun 2017 - Nov 2020
    Singapore
    - Liaise closely with Sales Consultants in support of their business building initiative - Assist with medical exams/ retest and additional test arrangements - Ensure information and application documents are in order and maintain good record keeping of each application- Ensure application/ premium payment fulfills internal compliance guidelines - Familiar with product features, insurers application process, banks credit process - Work closely with sales consultants to… Show more - Liaise closely with Sales Consultants in support of their business building initiative - Assist with medical exams/ retest and additional test arrangements - Ensure information and application documents are in order and maintain good record keeping of each application- Ensure application/ premium payment fulfills internal compliance guidelines - Familiar with product features, insurers application process, banks credit process - Work closely with sales consultants to develop sales concept proposals to achieve client’s wealth accumulation/ legacy needs - Manage monthly bank reporting reports on pipelines and application status - Liaise with bankers/ banker assistant on documentations - Handle ownership transfers and other policy servicing needs Show less
  • Avallis Financial Pte Ltd (Formerly First Principal Financial Pte Ltd)
    Company Secretary
    Avallis Financial Pte Ltd (Formerly First Principal Financial Pte Ltd) Aug 2016 - May 2017
    Singapore
    - Educate customers on policy year limits on their individual integrated medical plans and provide encouragement to recover claims from company’s insurance- Submission of claims settlements to respective group insurance companies for claims recovery- Para Planner for Principal Partner- Assisting Financial Director in the entire sales of Group and Life insurance- Submitting and appealing of claims for clients (Employee benefits, group dental, group medical)- Requesting for… Show more - Educate customers on policy year limits on their individual integrated medical plans and provide encouragement to recover claims from company’s insurance- Submission of claims settlements to respective group insurance companies for claims recovery- Para Planner for Principal Partner- Assisting Financial Director in the entire sales of Group and Life insurance- Submitting and appealing of claims for clients (Employee benefits, group dental, group medical)- Requesting for Employee Benefit insurance quotations from various insurers- Drawing benefits comparisons on excel spread sheet - Providing assistance to purchase travel insurance online for clients- Assisting clients on motor insurance renewal (sourcing of quotes and applying on their behalf) - Giving presentation to corporate clients on Employee Benefits Show less
  • Aviva
    Executive
    Aviva Dec 2015 - Jun 2016
    Singapore
    - Explanation of claims recovery to policy holders with recent claims experience and financial advisors from various institutions- Administrative duties include escalating appeals via email to relevant departments- Educating general knowledge on policy benefits and premium calculations for potential clients and callers- Advice on claims settlement and review generally on claims discrepancy- Attend to enquiries from clients and financial advisors, effectively maintaining contact… Show more - Explanation of claims recovery to policy holders with recent claims experience and financial advisors from various institutions- Administrative duties include escalating appeals via email to relevant departments- Educating general knowledge on policy benefits and premium calculations for potential clients and callers- Advice on claims settlement and review generally on claims discrepancy- Attend to enquiries from clients and financial advisors, effectively maintaining contact centre's high level of accessibility Show less
  • Prudential Assurance Company Singapore
    Financial Advisor
    Prudential Assurance Company Singapore Jan 2013 - Nov 2015
    Singapore
    - Build and maintain clientele base- Establish client’s financial objectives through fact find process- Analyse client’s information and evaluate their financial situation in relation to their objectives- Recommendation of appropriate insurance policies to meet client’s financial goals and insurance needs

Grace Su Education Details

Frequently Asked Questions about Grace Su

What is Grace Su's role at the current company?

Grace Su's current role is Assistant Manager at Private Client Services by Mercer.

What schools did Grace Su attend?

Grace Su attended Psb Academy.

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