Grace Wyffels Email & Phone Number

Davenport, Iowa, United States

Le Claire, Iowa, United States

Davenport, Iowa Area

Develop ongoing strategies to gain additional customers (in person and online) and to further develop relationships with existing customers.Recruit, interview, hire, and train new team members on all store operations including procedures, sales, service, and merchandising strategies.Provide exceptional customer experiences and support, always going above and beyond to assist customers with their questions and purchases, providing expert product and industry trend knowledge.Playing a crucial role in keeping business growing and running smoothly.Practice excellent communication both verbal and written.Sales Management, Customer Service, Visual Merchandising, Social Media Marketing, Brand Vision.

Davenport, Iowa, United States

Performed advanced administrative tasks to expertly support 3 buyers and 1 divisional merchandise manager.Collaborated with buyers and vendors to create purchase orders with strong accuracy and attention to detail.Monitored purchase order discrepancies and resolved problems efficiently.Regularly collaborated with logistics, receiving, AP/AR, and store leadership, managing a high-volume of initiatives, emails, and calls.Prepared weekly, monthly, and quarterly selling reports and buy plans for buyers for more informed decision making.Key Achievement: Managed multiple simultaneous projects under tight deadlines, efficiently managing resources and goals. Purchase Orders, Data Processing, Vendor Communication, Time Management

Fort Polk, Louisiana

Delivered personalized financial plans to clients, assisting them in meeting their short- and long-term financial goals. Provided education and training to families on good financial habits at MWR events and through in classroom presentations. Key Achievements:Planned effective marketing events for prospective clients like “Right Arm Night” and multiple Fort Polk Spouse’s Club events ultimately increasing sales. Created and optimized a social media business page to gain market exposure.Introduced Thrift Savings Plan and The Blended Retirement System to soldiers. Served as member of the Fort Polk Army Spouses Club, receiving the Joan D’Arc Medallion for high volunteerism.

Savannah, Georgia Area

Enhanced relationships with new and existing customers through relationship development and stellar customer support. Conducted needs analysis to determine suitable products and services for customers.Provided financial education through high-impact networking at college, church, and business workshop events.Served as active Team Member for 2 annual compliance inspections, successfully passing both.Assisted in training new team members on system network and procedures.Key Achievements:Selected by leadership for Business Advocate role, partnering with local business clients to educate their employees on banking benefits and products.Received Service Recognition Award, and 1st Quarter MVP Banker Award in 2014 for exceeding referral goals of $1.5MM in business loans.Recognized for helping prevent fraud, receiving multiple On-the-Watch awards.

Columbus, Georgia Area

Assistant Store Manager: Columbus, GA (2011 to 2013) Recruited to Assistant Manager role to help open a brand-new location in Columbus, GA, with responsibility for leading all recruiting, interviewing, hiring, sales training, performance development, and setup for the new store.Key Position Achievement: Promoted 2 times to roles with increasing leadership and people responsibilities due to proven work ethic, results, and effective communication skills.Store Manager: Bloomington, IL (2010 to 2011)Led store operations, inventory, and HR functions including interviewing and onboarding new teammates and managing $1.2MM in store inventory.Developed team of 12 associates and 2 interns on store procedures, successful selling techniques, and relationship building.Created merchandising plans for store with responsibility for all Visual Standards.Delegated projects and leadership roles to teammates depending on performance and desire to excel.Key Position Achievement: Revitalized the Guest Loyalty Program procedures, increasing store sales by 1% after a long downward trend.Management Trainee: Peoria, IL (2009 to 2010)Led class presentations at ISU to educate business students about Retail Management and Business OwnershipKey Position Achievement: Achieved top sales employee status for 18 consecutive months.

Geneseo, Il

Geneseo, Il