Grace X. Email & Phone Number

Canada

Canada

In a combined project management and client service role, supported two accounts and contributed to various campaigns, including brand platform launches, 360-degree extensions, refreshes, rebranding, and new product introductions. See more on resume.

Canada

Assisted projects in transportation, healthcare, property, and aviation by tailoring CVs, sourcing content for bid proposals, conducting client research, and performing various organizational tasks. See more on resume.

Canada

Handled 100+ customers' orders daily with accuracy; contributed to streamlining store operation by avoiding repeat orders and pacing orders for stationed baristas. Supported colleagues through adapting quickly to fast-paced working environment, being competent to face customers alone and resolve problems; gained trust from senior colleagues, thus fostered.

Canada

Facilitated store operation during peak hours through maintaining store cleanliness to deliver accurate brand messages and supporting colleagues in planted positions to ensure customers' needs are met; boosted customer satisfaction and reduced workplace group stress.

Hong Kong SAR (Virtual)

Co-Designed four-week ad campaign Smartphone Babysitting Campaign (four sets of picture-text advertisements, one creative video, and one blog) using Canva to promote Dreamwriters' summer launch; generated 1M impressions with 30K post engagements on Facebook, Instagram, and Google.

Canada (Virtual)

Best Member of Marketing Department from January to June 2021 (monthly nomination);Managed social media platform (Sina Weibo) and raised followers from 170+ to 3400+;Initiated over 6 projects, including VLOGs, PLOGs, info sessions, and collaborations; Onboarded new members and trained successor marketing coordinator.

Bachelor Of Arts (Western Scholar), Honours Specialization In Psychology

Honours Business Administration (Hba)