Gracey Trott Email & Phone Number

Leveraging more than 20 years of experience providing clinical support and administrative leadership across diverse medical practices to create modern, ATS compliant resumes, cover letters, Executive Bios, and LinkedIn profiles.

Westlake Hills, TX

• Oversaw day-to-day clinic operations, administration, and human resources activities of a clinical office with 36 employees including physicians and mid-levels. Performed medical assistant duties for plastic surgery.
• Worked with an outside billing team to ensure correct collections procedures were being followed during patient checkout and reviewed AR weekly. Handled complex billing issues and worked with patients to quickly.
• Hired and onboarded new employees and performed routine performance evaluations. Provided training, managed schedules, and organized weekly office meetings
• Ensured all employees were trained in current and relevant OSHA, HIPAA and CLIA guidelines to maintain adherence with regulations and compliance
• Performed phone triage, EMR (EMA), medical scribing, scheduling, and obtained Prior Authorizations (PA) for prescribed procedures
• Assisted with cosmetic procedures including dermal fillers, neurotoxins, facials and PRP, as well as injections and phlebotomy

Austin, TX

• Provided Medical Assistant duties for Mohs, Histotech prn, general and cosmetic dermatology including surgical procedures and nail avulsion and UVB narrow band light therapy.
• Maintained cosmetic and medical supplies inventory and ensured exam rooms properly stocked
• Provided Autoclave weekly/ monthly maintenance and logged information for dermatology and Mohs lab ensuring information accurate and up to date

Austin, TX

Assisted ENT with in-office procedures including scopes, ear lavage, ear tubes and fine needle aspirations. Scheduling outpatient surgeries, CT scan or other necessary radiological tests or labs

Vocational Trade School, Medical/Clinical Assistant

Education record