Medical Assistant
Westlake Hills, Tx
Oversaw day-to-day clinic operations, administration, and human resources activities of a clinical office with 36 employees including physicians and mid-levels. Performed medical assistant duties for plastic surgery, Mohs and general dermatology patients.• Worked with an outside billing team to ensure correct collections procedures were being followed during patient checkout and reviewed AR weekly. Handled complex billing issues and worked with patients to quickly resolve discrepancies.• Hired and onboarded new employees and performed routine performance evaluations. Provided training, managed schedules, and organized weekly office meetings• Ensured all employees were trained in current and relevant OSHA, HIPAA and CLIA guidelines to maintain adherence with regulations and compliance • Performed phone triage, EMR (EMA), medical scribing, scheduling, and obtained Prior Authorizations (PA) for prescribed procedures• Assisted with cosmetic procedures including dermal fillers, neurotoxins, facials and PRP, as well as injections and phlebotomy• Communicated with patients and caregivers reviewing care plans, pathology and lab reports and education of post-operative care practices