Christopher Gardner Email & Phone Number

Austin, Texas Area

Leveraging 20+ years of expertise in leadership development, I work with management teams to provide training and support for growing companies to attract and retain skilled professionals. Professional training is based on a thorough assessment of your business and will focus on the key areas that we have proven consistently result in maximized operational.

Austin, Texas, United States

• Key member of the executive leadership team directing 10 supervisors/leads and 85 associates in all aspects of warehouse operations, shipping and receiving, and material management across seven facilities.
• Own all inbound and outbound shipping for 150 loads per day and manage materials recycling and dunnage programs, forklift certifications, intercampus transfers, drop trailer processes, and production conversions
• Developed internal controls and structure with a focus on innovative approaches to cost reduction and efficiency gains, delivering a 39% decrease in cost per case within two years
• Maintain a culture of safety through implementation of training and awareness programs, resulting in a 42% reduction in safety incidents in the first year and 93% reduction over three years
• Committed to mentoring team members for next level advancement through management of data, people, and processes that return consistent results

Austin, Texas Area

• Reported to the COO with $2M weekly P&L responsibility and oversight of 225 direct and indirect reports across three facilities in the US and Hong Kong generating $225M in annual revenue.
• Reduced indirect labor costs by more than $400K in the first year by realigning management, implementing direct labor metrics, and providing personal mentoring and coaching for leadership development
• Decreased cost per unit (CPU) for two US facilities by 47.6% and 71.15%, respectively, through implementation and management of KPIs
• Achieved $250K in monthly profit at the Hong Kong facility from previous net operating loss and delivered a 47% net margin improvement yoy, from $22.5M to $33M, across all facilities
• Led the closure of a facility in Louisville and consolidation of operations to the Austin facility within one month with no disruption to customer service or internal business functions

Greater New York City Area

• Directed operations for 3PL market entry in the Northeast for a leading technology integrator providing technology products, services, and supply chain solutions.
• Planned and implemented new warehouse, supply chain, production, and transportation operations from the ground up, created and led training, and established employee recognition programs
• Managed full P&L responsibility of $25M and cultivated a data-driven mindset to achieve $12.5M in profit and 99.98% inventory accuracy during the facility’s first year in operation
• Conducted all vendor negotiations, designed facility layout, hired staff at all levels, and managed building cost maintenance for a new 250,000 square foot facility

Dallas/Fort Worth Area

• Directed 1500+ employees across 14 operational departments during with accountability for a $20M P&L and overall performance management.
• Key member of the leadership team providing change management through an acquisition while consistently maintaining 98%+ performance for all productivity metrics
• Delivered $2.8 M cost savings through process flow enhancements and achieved 11% decrease in CPU while maintaining 9% revenue margin
• Increased quarterly productivity by 27% and improved QC from 89% to 97% within one quarter through strategic process planning

Greater New York City Area

• Managed a $40M budget for the highest-volume DHL package facility in the US processing 1.8M packages annually with fluctuations in seasonality and service delivery challenges inherent to the market served.
• Exceeded revenue growth plan by 17% while reducing operating costs by 8% yoy and drove a 55% increase in revenue within six months by implementing a cross-functional lead generation program
• Consistently led the organization in service performance metrics, including 96.8% inbound service against a target of 94% and maintained greater than 99% on time service

Greater New York City Area

• Challenged to turn around underperforming operations and repeatedly led teams to record success in UPS Service Centers across the Northeast. Consistently exceeded goals and surpassed projections against aggressive.
• Achieved a 22% increase in productivity and 11% reduction in daily operating costs through enhanced operating practices
• Delivered a 48% reduction in overtime costs through effective labor management and strategic planning

Bachelor’S Degree, Finance & Economics

Professional Certificate, Six Sigma, Lean Six Sigma