Grace Zhang Email & Phone Number

Singapore

This time as a Visual Merchandising Intern at Remy Cointreau's Global Travel Retail Team, I gained valuable experience in project management and customer engagement strategies. I learned how to effectively capture customers' attention by balancing merchandising and marketing needs. My role involved understanding and enhancing the brief user experience with gondolas and shelves, creating captivating displays that drove customer interest. This experience has equipped me with strong skills in service design, including user journey mapping, creating user-centred solutions, and integrating feedback to continually improve the customer experience.

Singapore

In my role as a Visual Merchandising Intern with Remy Cointreau's Local Markets Team, I worked on a diverse range of projects encompassing both on-trade and off-trade settings. I designed captivating visuals, explored the marketing aspects of design, and executed various graphic, digital, and physical design projects. I collaborated closely with contractors to ensure successful project management and gained valuable insights into the multifaceted world of visual merchandising and marketing. This experience enhanced my skills in crafting engaging and impactful design solutions, with a focus on service design. I developed user journey maps, created user-centred solutions, and integrated feedback to continuously improve customer experiences.

Singapore

Leveraged UX methodologies to create seamless and intuitive user experiencesConducted user research to uncover insights and pain pointsActively participated in ideation sessions for user interface enhancementsPrepared and assisted in design thinking workshopsBuilt a desktop walkthrough to assess user experience

Bachelor Of Arts - Ba, Industrial And Product Design

High School Diploma