Gracia Moore Email & Phone Number

Long Beach, CA

• Served as a point of contact between Vendors and Production Team (more than 50 associates)
• Facilitated claims operations and quality meetings between production team and vendors.
• Scheduled and hosted meetings with trainers and internal staff to educate and discuss new process of claims.
• Analyzed inventory for all Line of Business such as MMP, Medicare, COB, Marketplace, and Medicaid for all States. Daily Inventory 50K claims.
• Responsible for multiple emails on a daily… Show more
• Responsible for multiple emails on a daily basis between Vendors and Production Team. Between 200-250 emails daily.

• Reported directly to the AVP of Claims Operations.
• Contributed with the completion of recruiting of new associates for the new facility in Puerto Rico
• Logged, organized, and readied for consideration name and position of more than 200 candidates using excel
• Completed a report of the new hired candidates in a timely manner.
• Gained experience by working closely with different areas within the Claims Operations facility.

Torrance, CA

• Organized and oversaw the process of recruiting and hiring employees.
• Screened suitable candidates for a position.
• Conducted screening interviews by phone.
• Scheduled an interview to the prospective employees with the Manager.

North Hollywood, CA

• Delivered outstanding customer service by phone to over 20 customers daily.
• Executed data entry.
• Performed general clerical functions.
• Filed documents into appropriate employees’ files.
• Entrusted to track and deposit $5000 per day.

Lima, Peru

• Fulfilled general accounting tasks, payroll, and bookkeeping.
• Supervised 15 staff members to ensure each was accomplished their daily tasks and weekly goals.
• Ordered medical supplies for import and distribution to hospitals.
• Verified quality assessment of imported merchandise.
• Attended meetings and conventions related to the medical supplies field.