As the Media and Communications Coordinator for Student Ambassadors, I oversee the creation and management of our communication strategies to boost our organization’s presence and engagement. My responsibilities include developing and implementing content for social media and newsletters, managing our website, and executing media outreach efforts. Additionally, I am responsible for creating and designing our organization's merchandise for the year, ensuring that it aligns with our organization's image and is appropriate and appealing to our members.

During my time at Clementine, I have gained valuable experience in both of my front-of-house roles, which honed my customer service and multitasking skills. My responsibilities included:Providing Exceptional Customer Service: Greeted and seated guests promptly, ensuring a welcoming and friendly atmosphere, taking food and drink orders, making menu recommendations, and connecting with customers to provide an enjoyable dining experience.Order Management: Efficiently managed order flow between the kitchen and dining area, ensuring timely delivery of food and beverages. Coordinated with kitchen staff to accommodate dietary restrictions and preferences.Table Management: Oversaw table assignments and managed waitlists during peak hours, optimizing seating arrangements for maximum efficiency and guest satisfaction. Maintained a clean and organized dining area while serving my tables. Team Collaboration: Worked closely with fellow servers, hosts, managers, and kitchen staff to ensure smooth operations and a seamless dining experience for guests. Assisted with training new staff members and provided guidance on best practices.Working at Clementine for the past couple years has taught me a lot about the food-service and restaurant industries. I have developed strong communication, organization, and time management skills and have gained knowledge and experience I can take with me into my future careers in the hospitality field.

During my summer internship with Kalyan Hospitality, I had an amazing experience in the hospitality industry, particularly in sales and event coordination. I mainly worked in the sales department at the Courtyard by Marriott Richmond Northwest/Short Pump.My responsibilities included:Supporting the Sales Department: Assisted the sales team with daily tasks, responded to inquiries, wrote up contracts for group room blocks at the hotel, prepared sales reports and presentations, entered information into the Salesforce system (Delphi), created spreadsheets, and put together gifts for clients.Weddings: Worked closely with the events team to set up, clean up, and execute weddings, coordinated with clients, shadowed wedding coordinators, assisted the caterers, problem -solved and provided on-site assistance during events.Planning a Wedding Show Booth: Collaborated with the sales directors and wedding coordinator to design and set up a booth for a wedding show, prepared promotional materials, interacted with attendees, and helped capture leads.Creating Marketing Materials: Developed spreadsheets, flyers, and social media content, supported promotional campaigns, and assisted in updating the company’s social media platforms.General Assistance: Provided assistance to various departments, participated in team meetings, contributed ideas for improving services, and performed other duties as assigned.Through this internship, I enhanced my organizational, multitasking, and communication skills while gaining a comprehensive understanding of hospitality management and event planning. This experience has been instrumental in preparing me for a successful career in the hospitality industry.

Working at Sugar Shack Donuts I interacted with customers, handled food, counted money, and worked alongside many great employees. During my time at Sugar Shack I was assigned more of a managerial role and became a shift-lead, taking on more responsibilities. I thoroughly enjoyed my years of experience in this position and learned a lot of valuable skills I will continue to use in the future.