Delivered electrical services including rough ins and fit outs, multi-storyconstruction, data installations, fault finding, service and maintenance,switching and controls, and installation of emergency lighting systems oncommercial and residential sites. Ensured customer satisfaction withdelivery of quality service aligned to company's values. Planned andexecuted electrical installation and underground layouts. Maintained tools,updated documents, and prepared job reports. Oversaw compliance with allWH&S procedures and standards. Liaised effectively with colleagues, clients,stakeholders, and management.• Mentored two apprentice electricians by advising on safety procedures andstrategies to maximize efficiency and safety• Led quality installations based on system design specifications andrepaired faulty equipment and systems.• Developed and maintained positive customer relationships, contributing tocompany's positive reviews.• Procured, negotiated, and ordered all materials required for job completion.

Performed project work on housing and commercial sites. Completed rough insand fit outs, multi-story construction, data installations, fault finding,service and maintenance, switching and controls, and emergency lightingsystem installations. Supervised tool maintenance requirements and ledculture of strict adherence to WH&S protocols. Updated documents for eachjob and composed comprehensive reports. Facilitated streamlinedcommunication between colleagues, clients, stakeholders, and management,ensuring safety, efficiency, and quality of work conducted.• Installed wiring and electrical systems in 100+ new construction sites peryear alongside senior electricians.• Read electrical and mechanical schematics, blueprints, and diagrams tosuccessfully diagnose system and equipment problems.• Maintained electrical equipment and monitored supply inventory for 100+jobsites.

Supervised delivery of excellent customer service; assisted customers withquestions and concerns and communicated product information. Monitored andmaintained stock and controlled cash. Ensured compliance with BWS policiesand procedures and directed store opening and closing processes. Updatedprocesses regarding stocking, pricing, positioning and stock rotation anddeveloped and implemented structured procedures to ensure productivityincrease.• Increased productivity by 10% through development and implementation ofnew processes and procedures to streamline daily operations.

Directed streamlined operations through creation and implementation ofoperating procedures and robust business plan. Steered HR processesincluding recruiting, training, and mentoring staff for career progression.Maintained strict P&L control and prepared budgets. Oversaw stock managementand purchasing. Created promotions and marketing material and coordinatedevents. Supervised venue compliance with regulations and standards incollaboration with LAC, CALM, police, and local liquor licensingauthorities.• Spearheaded revitalisation of business that had been closed for eightyears due to lawsuit.• Delivered comprehensive training programs for 30+ employees and ensuredpersonal development plans for each employee to achieve highest possiblequality customer service and productivity.• Planned, coordinated, and managed employees in accounting, humanresources, and marketing departments to ensure time and budget targets weresurpassed.• Negotiated with suppliers to develop and implement sharpest price pointand rebate options, saving over $50K in expenditure.

Coordinated on time and in budget maintenance and repairs for NSW schools.Steered contractors to complete work to quality and health and safetystandards. Conducted site inspections; monitored performance, identifiedrisks and issues, and implemented necessary controls. Assessed customersatisfaction through direct observations, surveys, and employee interviews.Analysed reports detailing productivity, quality of work, and customersatisfaction.• Controlled several complex accounts and negotiated terms and conditions ofcontractors' engagement• Oversaw quality service and repairs at 200+ sites