Graeme Read

Graeme Read Email and Phone Number

IT Operations and Delivery Manager - Capgemini @ Capgemini
Perth, WA, AU
Graeme Read's Location
Victoria Park, Western Australia, Australia, Australia
Graeme Read's Contact Details

Graeme Read personal email

n/a
About Graeme Read

An innovative, driven, customer focussed, information technology manager with extensive experience in service delivery management, network infrastructure, data centre operations, systems management, IT security, desktop support, and project delivery. A team player and strong leader with the proven ability to build effective IT organisations, develop and mentor future contributors and create clear vision aligned with the company’s direction. I have a strong talent for clearly aligning technology solutions to business requirements and situations.

Graeme Read's Current Company Details
Capgemini

Capgemini

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IT Operations and Delivery Manager - Capgemini
Perth, WA, AU
Website:
capgemini.com
Employees:
321265
Graeme Read Work Experience Details
  • Capgemini
    It Operations And Delivery Manager - Capgemini
    Capgemini
    Perth, Wa, Au
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  • Capgemini
    Practice Lead - Rio Tinto Operations - Capgemini
    Capgemini Feb 2022 - Present
    View
  • Frontline Technology Services
    Operations Manager
    Frontline Technology Services Sep 2019 - Dec 2021
    Perth, Australia
    Managing the day to day operations of FTS' Managed IT Services business, covering the delivery of technical services by the technical and support teams and supporting the service delivery team. With globally distributed customers and nationally distributed staff, my team provides world class, secure, 24x7, IT services to our Mining, Education, Government and NFP customers.
  • Diverse It Pty Ltd
    General Manager, Services
    Diverse It Pty Ltd Feb 2016 - Jun 2017
    Perth, Australia
    Manage, coordinate, lead and oversee the smooth operation of all Service Delivery and Project Delivery teams within Australia. Maintain positive relationships with customers through customer focussed service delivery management.Structure teams to put the customer at the centre of the experience.Manage monthly revenue and expense, financial reporting, and performance reports.Ensure DiverseIT Services are current, secure, and appropriate for the market.Manage learning and development, performance management, retention and recruitment.Specialising in Cyber Security, Hyper-V, VMware, Cisco networking, Office 365 Management, Desktop Fleet Management and Migration, Secure Gateway.
  • Iinet
    Senior Manager, Information Technology
    Iinet Jul 2013 - Nov 2015
    Perth, Australia
    Responsible for Enterprise IT Strategy, leadership and management of the 24/7 ITS teams in an organisation of 4000+ staff and 2 million customers.I led the Service Delivery Team, Networks and Systems Technical Teams, Applications Team and Project Delivery Teams to deliver world class customer service, relevant and appropriate maintenance, and rapid realisation of technology projects in a fast paced, dynamic business environment.Specialising in Cyber Security, IT Facilities, VMware, Hyper-V, Windows Server, Cisco networking, SCCM, BackupExec, Sharepoint, Exchange, Secure Remote Access, Active Directory, Azure and AWS Cloud services.
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  • Australian Red Cross
    Technical Services Manager
    Australian Red Cross Nov 2008 - Jun 2013
    Management and technical leadership of Service Desk, Datacenter, Networks and Applications teams. Built and developed high performance technical teams to enhance and maintain the Red Cross national infrastructure comprising 250 servers in 2 data-centers, 2500 workstations across 130 sites. Leadership of the ITIL service desk team providing customer focussed service to 3300 staff and 12000 volunteers throughout Australia and Asia Pacific.Recently completed a whole of business infrastructure refresh project including new datacenters, virtualisation platform, desktop management and productivity suites, telephony and communications on budget and schedule.Specialising in IT Facilities, Cyber Security, Hyper-V, Citrix, Cisco and HP networking, ITIL Service desk, Pivotal CRM, Windows infrastructure, Active Directory, remote desktop management.
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  • Australian Red Cross
    National Network Manager
    Australian Red Cross 2004 - 2008
    Tasked with designing and creating the technical infrastructure required to allow the eight state based head offices of the Australia Red Cross and their 60 regional offices into one cohesive national organisation with one central computing platform..
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  • Australian Red Cross Wa
    Network And Systems Manager
    Australian Red Cross Wa 2001 - 2004
    Lead and train the multifunction IT Team of four to provide a service desk function, and technical leadership to produce higher system reliability, lower costs, and improve the effectiveness of the IT networks, systems and databases at the Red Cross WA division office.
  • West Coast College Tafe
    Systems Administrator
    West Coast College Tafe 1999 - 2001
    Provide customer oriented technical services to West Coast College staff and students.Specialising in network infrastructure, windows server platforms, desktop management and more.

Graeme Read Skills

Data Center Virtualization Management It Management Change Management Leadership Information Technology Disaster Recovery Team Leadership Vendor Management Itil Infrastructure It Service Management Stakeholder Management Business Process Improvement Project Delivery Problem Management It Strategy Service Delivery Program Management Managed Services Contract Negotiation Continuous Improvement Quality Assurance Cloud Computing Staff Development Technical Leadership Mentoring Governance It Operations Security Incident Management Solution Architecture Project Portfolio Management Outsourcing Business Analysis Information Management Emergency Services Integration Process Improvement Networking Business Continuity Service Management Resource Management Strategy Telecommunications Project Management Performance Management Database Administration Active Directory Vmware Hyper V Windows Server System Center Configuration Manager Office 365 Service Delivery Management Data Center Operations Ict Consultancy Systems Management Troubleshooting

Graeme Read Education Details

Frequently Asked Questions about Graeme Read

What company does Graeme Read work for?

Graeme Read works for Capgemini

What is Graeme Read's role at the current company?

Graeme Read's current role is IT Operations and Delivery Manager - Capgemini.

What is Graeme Read's email address?

Graeme Read's email address is gr****@****ogy.com

What schools did Graeme Read attend?

Graeme Read attended Curtin University, Australian Institute Of Business.

What are some of Graeme Read's interests?

Graeme Read has interest in Disaster And Humanitarian Relief.

What skills is Graeme Read known for?

Graeme Read has skills like Data Center, Virtualization, Management, It Management, Change Management, Leadership, Information Technology, Disaster Recovery, Team Leadership, Vendor Management, Itil, Infrastructure.

Who are Graeme Read's colleagues?

Graeme Read's colleagues are Ayshath Arsheena, Santhosh Jaisankar, Chandra Shukla, Saikat Das, Shahrukh Khan, Agnieszka Jaklewicz, Aarti Mohite.

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