Summary Involved within IT Operations for the last thirty years plus here within Australia.Having experience in providing effective IT operational management, problem management, vendor management and change management in small, medium and large enterprises within wholesale/retail/pharmaceutical based industries.Leading service delivery functions across major retail organisations.Having extensive experience in managing both discreet,specialised teams and large operational groups covering all aspects of IT Operations, including executive management responsibility within major international organisations at senior management level, holding divisional & organisational operational service delivery responsibilities.Specialties: IT Data Centre Management; Infrastructure Management, Vendor & Third Party engagement / management, Project Management, Service Delivery and Enterprise Management frameworks.Effective team building capability with an excellent track record of staff retention and motivation within challenging IT environments.