Graeme Heron Email & Phone Number

North Shields, Gb

Newcastle Upon Tyne

Battlefield Tour Guide and Individual Family Ancestry Research - Sales & Marketing, Business development and all the other functions that go with running your own business!Contact me if you haven't the time, or the expertise to research yourself or even if you have started and never quite got around to completing...

North East

Veteran Welfare and events, Liaison with Fusilier RHQ, 1 RRF, 5 RRF and Cadets, links with community organisations.

North Shields, England, United Kingdom

Washington Tyne And Wear

Newcastle Upon Tyne, United Kingdom

General trustee of Sir Francis Festing Fund, military charity linked to Fusilier Welfare.

National Role

My Role and Responsibilities included:-• Strategic planning, assisting in defining long term strategic goals• Improving market awareness• Identifying Business opportunities and new markets• Building key customer relationships• Maintaining Knowledge of current market conditions• Work with internal teams to increase sales opportunities and maximise company revenueAssist in maintaining relationships with existing customers Prospect for new clients Develop Business Pipeline Liaise with Marketing and Technical staff to develop products Participate in pricing the solution/service, present to customers Attend Industry events and feedback Maintain CRM systems Control own costs and Self Administration

North Yorkshire

My Role & Responsibilities included:-• Develop a situation analysis on the business including strengths, weaknesses, opportunities and threats to assist the MD in the development of a strategic plan for the future of the business• Present the strategy clearly to new and existing customers and internally to colleagues• Assist each Department within the company to improve systems and procedures to the benefit of the department and its customers• Set up good practices and systems to monitor and maintain agreed procedures in all areas• Assist departmental managers in establishing and achieving departmental objectives• Maintain and develop the company’s revenue streams ensuring profitable levels are achieved within each business unit

Washington, Tyne And Wear

My responsibilities included• Report to and assist the MD in identifying new markets and attract new clients• Assist in preparing a detailed plan for the business• Assist in the geographical expansion of the business within the North East area• Present to new prospective customers• Adopt a team approach and work with each department to improve systems and procedures in order to maximise sales revenue

National Role

My Role & Responsibilities included:-Promoted from Fleet Sales to Key Account Manager• Maintaining Key strategic, Insurance and Accident Management accounts• Developing New Business• Presentation of Technical and Procedural solutions and services to new customers• Liaising with directors and senior management in each department to improve products, services and practices• Attend key industry events and feedback• Maintain good working knowledge and understanding of current market conditions• Maintain Company CRM systemIn this role I achieved Manager of the year in 2006

Regional Then National Role

Promoted through Regional Sales Manager, SME Business Manager, Key Accounts Manager To Business Development Manager, Achieved company recognition award for Exemplary Demonstration of Expertise in 2004. I was also seconded to the company IT millennium team and Bridge training teams to develop sales systems and internal training.

North East

My Role & Responsibilities included :-Initially responsible for commercial fuel sales within the North East region maintaining relationships with existing customers and establishing growth of the company with new prospects. On success in this role I was promoted to Regional sales Manager becoming responsible for a portfolio of Petroleum filling stations and garages, and establishing new sites. This role involved contractual negotiations within a highly competitive market with independent dealers and national organisations.

Royal Regiment Fusiliers

Joined Territorial Army while in full civilian employment in 1982Promoted to Lance Corporal 1982Promoted to corporal 1983Attended and passed RMA Sandhurst 1985Employed as Platoon commander, Company 2ic, Mortar Platoon commander, Ops officer, Company Commander (Major)gained Territorial Decoration (TD)Retired 1996Awarded Regimental medal and Certificate of Merit.Currently Vice President of RRF Association and Former trustee of Sir Francis Festing Fund (To Closure)

Ba, Earth Sciences

Activities and Societies: Football Team CaptainEarth Sciences

Geography And Geology

Activities and Societies: Football team, winner ESFA under 19 cupNormal O and A level Qualifications

Ta Commission