Graham Jackson

Graham Jackson Email and Phone Number

Associate Director, Customer Support @ HighLevel
Harrodsburg, KY, US
Graham Jackson's Location
Greater Lexington Area, United States
Graham Jackson's Contact Details

Graham Jackson personal email

n/a
About Graham Jackson

As a seasoned leader with over six years of experience at Apple, in addition to successful tenures as both the Chief Technology Officer of a Marketing Agency and CEO of a SaaS company, I bring a wealth of expertise to my current role as Senior Manager of Customer Support at HighLevel.Throughout my career, I have consistently demonstrated my ability to lead and mentor teams, driving increased production, coaching employees to achieve their full potential, and fostering an environment of growth and development.With a deep passion for technology and a commitment to helping my team members reach their goals, I am dedicated to delivering top-notch customer support and ensuring that HighLevel's customers are always satisfied. I take pride in staying up-to-date with the latest trends and advancements in the tech industry, and I am committed to leveraging my experience and knowledge to help HighLevel continue to grow and succeed.

Graham Jackson's Current Company Details
HighLevel

Highlevel

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Associate Director, Customer Support
Harrodsburg, KY, US
Website:
gohighlevel.com
Employees:
45
Graham Jackson Work Experience Details
  • Highlevel
    Associate Director, Customer Support
    Highlevel
    Harrodsburg, Ky, Us
    View
  • Highlevel
    Associate Director Of Support
    Highlevel Jun 2024 - Present
    Tampa, Florida, United States
    View
  • Highlevel
    Senior Manager, Customer Support
    Highlevel Aug 2023 - Jun 2024
    Tampa, Florida, United States
    View
  • Highlevel
    Manager, Customer Support
    Highlevel Jan 2023 - Aug 2023
    Tampa, Florida, United States
    View
  • Highlevel
    Api Support Product Owner
    Highlevel Mar 2022 - Jan 2023
    Tampa, Florida, United States
    View
  • Graham Jackson Group
    Lead Creative Director
    Graham Jackson Group Jan 2021 - Present
    Remote
    Graham Jackson Group is a national production company based in Lexington, Kentucky. As President, I oversee the day-to-day functions of our business and work closely with our Director of Photography and Production Manager to keep things running efficiently. As our Lead Creative Director, communication is key, and thus I end up spending most of it talking with people these days. Spending my mornings in strategy sessions and afternoons with clients, most days are all about communication anymore. On production days, I head up our team, and help keep us all in a good mood! I’m one of our two robotic camera operators and primarily operate the high-tech gear these days when we do video shoots.
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  • Ideal, Llc
    Chief Executive Officer
    Ideal, Llc Mar 2021 - Feb 2022
    Danville, Kentucky, United States
    I have spent nearly 15 years in the marketing and technology spaces and I have brought that expertise along with the power of automation to make running a small business easier for anyone who wants to!
    View
  • Ideal, Llc
    Co-Founder
    Ideal, Llc Mar 2021 - Feb 2022
    Danville, Kentucky, United States
    View
  • The Idea Farm
    Chief Technology Officer
    The Idea Farm May 2018 - Mar 2021
    Danville, Kentucky
    As Chief Technology Officer for The Idea Farm, I assure that our technology strategy (and those of our clients) serves our business strategy through overseeing the adoption of new software, analyzing digital performance metrics, and overseeing all changes to system design and architecture.
    View
  • Apple
    Technical Expert - Career Experience
    Apple Mar 2018 - May 2018
    Lexington, Kentucky
    View
  • Apple
    Applecare Team Manager
    Apple Nov 2016 - May 2018
    Cupertino, California
    View
  • Apple
    Itunes Billing & Accounts Team Manager
    Apple Jul 2017 - Sep 2017
    Cupertino, California
    View
  • Apple
    Mac+ Senior Technical Advisor
    Apple May 2016 - Nov 2016
    Cupertino, California
    View
  • Apple
    Ios Senior Technical Advisor
    Apple Aug 2015 - May 2016
    Cupertino, California
    View
  • Apple
    Operations Pro
    Apple May 2014 - Aug 2015
    Dayton, Ohio Area
    As an Operations Specialist, you and your team have the incredible responsibility of ensuring products take the final step in the supply chain: getting into customers' hands. You're in charge of the store's entire inventory - products, parts, tools, supplies, and everything else. You make sure your team has the support, knowledge, and resources required to maintain product availability, complete inventory tasks, and keep the stockroom organized as new products arrive. You're in constant contact with the management and leadership teams, sharing data about the status of products and parts. And when exciting new products arrive, you're the first to open them up and present them to the entire store team. Apple makes the products, but you make it happen by being ready to place our products in customers' hands.
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  • Apple
    Product Specialist
    Apple Jan 2014 - May 2014
    Lexington, Kentucky Area
    As a Specialist, you’re highly skilled at uncovering customers’ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, but you’re also the person who guides them — advising, selling, and even setting up their new products. You perform other roles within the store too, whether it’s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. You’re proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple.
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  • Apple
    Operations Specialist
    Apple Dec 2011 - Jan 2014
    Lexington, Kentucky Area
    As an Operations Specialist, you and your team have the incredible responsibility of ensuring products take the final step in the supply chain: getting into customers' hands. You're in charge of the store's entire inventory - products, parts, tools, supplies, and everything else. You make sure your team has the support, knowledge, and resources required to maintain product availability, complete inventory tasks, and keep the stockroom organized as new products arrive. You're in constant contact with the management and leadership teams, sharing data about the status of products and parts. And when exciting new products arrive, you're the first to open them up and present them to the entire store team. Apple makes the products, but you make it happen by being ready to place our products in customers' hands.
    View
  • Emt
    Emergency Medical Technician
    Emt Aug 2011 - Jan 2014
    Danville, Kentucky
    Nationally Registered, Board certified Emergency Medical Technician. Not currently Affiliated with an agency.

Graham Jackson Skills

Visual Merchandising Retail Os X Inventory Management Sales Loss Prevention Iwork Leadership Store Operations Time Management Employee Training Watchos Ios Macos Mac Digital Marketing Advertising It Strategy Point Of Sale Systems Marketing Automation Communication Creative Problem Solving Business Strategy Marketing

Graham Jackson Education Details

Frequently Asked Questions about Graham Jackson

What company does Graham Jackson work for?

Graham Jackson works for Highlevel

What is Graham Jackson's role at the current company?

Graham Jackson's current role is Associate Director, Customer Support.

What is Graham Jackson's email address?

Graham Jackson's email address is gr****@****rms.com

What schools did Graham Jackson attend?

Graham Jackson attended Southern New Hampshire University.

What skills is Graham Jackson known for?

Graham Jackson has skills like Visual Merchandising, Retail, Os X, Inventory Management, Sales, Loss Prevention, Iwork, Leadership, Store Operations, Time Management, Employee Training, Watchos.

Who are Graham Jackson's colleagues?

Graham Jackson's colleagues are Rishabh Joshi, Allison Graham, Akia Richards, Hammad Ahamed, Gunel Lion, Debayan Singha, David C Justin.

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