- Oversee and manage crews for large scale commercial moves - Create work orders from clients- Assist with the preparation of daily job documentation- Develop daily and weekly crew assignments- Work with operations team to troubleshoot, plan, and problem solve- Participate in client walk-throughs to review upcoming work- Generate proposals- Manage all aspects of assigned projects

- Served as the main point of contact for all clients ranging from management companies, plumbing companies, hotels, schools, office buildings and sole proprietors - Created work orders, generated proposals and negotiated price points for large scale orders- Utilized DDI to manage client pipeline as well as keep track of stock, inventory and trends in the industry - Maintained positive relationships with all key clients - Handled all aspects of project management and any additional duties as assigned- Supervised the delivery of sensitive orders and, when necessary, assisted in the pick-up and drop off for emergency situations- Provided expertise on products and their functionality by making the client aware of any new materials, codes and best practices - Worked directly with owner as a key decision maker and to assist in company strategy

- Was responsible for prospecting, qualifying, and generating new sales to drive growth- Identified potential clients and followed up on leads- Established positive rapport with clients, upsold products and built a loyal clientele - Made 60-80 outbound calls and sent, on average, 100 emails per day- Assumed additional responsibilities as a mentor in the internship program and given direct responsibility to pilot a new business development process.

- Handled client communication- prospected mailings - Maintained file organization- Monitored office supplies and completed orders