Graham Wright Email & Phone Number

Reading, GB

Reading, England, United Kingdom

• A certified coach with a passion for empowering individuals and teams to reach their full potential.Coaching for Growth
• Coached senior technology professionals to- Achieve career advancement- Gain greater work-life balance and well-being- Cultivate work aligned with their passions and values, leading to greater fulfilment- Develop.
• Supporting Health Innovation Oxford & Thames Valley as Public Partner, Mental Health Steering Group- contributed to the development of a digital app for depression, suggesting improvements to enhance patient.
• Actively volunteering with the Samaritans, including taking on Deputy Director role and joining Branch Leadership Team- mentored three new Samaritans to successfully complete their training and become active.
• Completed Michael Neill's Genius Catalyst Certification Programme (Dec 2023) - honing my ability to spark creativity, aliveness, and well-being in others
• Completed Michael Neill's Supercoach Academy Small Group Certification Programme 2024 - including 1:1 Supervision, Mentoring, and in-person Intensives across Los Angeles, Austin, and London. (June 2024)

Reading, England, United Kingdom

• Led and orchestrated key transformation initiatives aligned to Global and Local Growth initiatives, at the forefront of shaping the UK&I Kyndryl journey.
• Delivered the strategy, priorities and story to leadership and management teams through Manager summits and employee events.
• Launched UK&I Culture Ambassador Network - bringing fresh perspectives, managing multiple moving parts, identifying, capturing, and sharing culture and transformation stories that exemplified progress.
• Advocacy and Ambassadorship of Culture and Engagement Campaigns. Crafted and delivered against country action plan driving increased engagement participation and results; significant success in the areas of engagement.
• Enabled people to feel heard, valued, and appreciated, inspiring them to take onward action.
• Launched and Chaired UK&I Wellbeing Kyndryl Inclusion Network - "Wellbeing from the Inside Out" - bringing in external insight and growing the community to support employee wellbeing.

Reading, England, United Kingdom

• Following a TUPE transfer from IBM to Kyndryl, morphed role to one with a greater focus on Engagement & Wellbeing - in tune with my values and aspirations.
• Delivered an organisation change, on the Vodafone account, improving ways of working, reducing conflict, and driving an improved client experience.
• Introduced measures of success with characteristics and expectations aligned to improved employee experience and mental health.
• A catalyst in bringing together wider business stakeholders and linking related people initiatives.

Newbury

• Following a TUPE transfer from Vodafone to IBM I led an Agile team of 100+. Achievements:
• Initially, a key part of my role was to facilitate the successful and positive landing of the Vodafone account into IBM – technically and culturally. For example, I introduced initiatives for managers to ensure they.
• Another key part of my role was to support two employee consultation programmes as the management representative. I was awarded for leading with a positive, cooperative, and constructive approach. Throughout the.
• I was also recognised and awarded for leading the account-wide response to the COVID-19 pandemic. For example, I ensured the safety of IBM and supplier personnel, developed a business continuity plan, and implemented.
• I collaborated with my IBM peer in Transition and Transformation tooling to vastly improve working relationships and trust, and to achieve results whilst maintaining quality; devising a plan to mitigate bottlenecks to.

Newbury

• I brought together key stakeholders in Cloud and Hosting to deliver technology transformation. This role included designing, managing, and maintaining infrastructure as well as introducing and supporting new product.
• Improved business effectiveness by initiating a demand process to manage work coming into the department; assigned and prioritised resource to c.140 projects.
• Kicked off multiple technology projects in support of lifecycle management, introducing reporting and process governance, and replacing critical devices.
• Increased efficiency and productivity through launching and rolling out a new Agile toolset (SwiftKanban) to the department.
• Secured a coach to support the leadership team in organisation design change.
• Improved collaboration and interaction by creating and leading workshops to agree and implement a new operating model.

Newbury

• Managing a team of SMEs supporting major change programmes, I headed up the combined Fixed & Mobile team through a convergence change journey, facilitated enhancements to products / services, negotiated costs and.
• Managed the implementation of Agile across Technology Operations, leading the Centre of Excellence.
• Negotiated with stakeholders in the effective implementation of a communications strategy for the CSOC.
• Had a key senior role in representing Fixed Networks in a transformation programme integrating C&WW in Vodafone.

Bracknell

• As Operations Manager, I led a team of 20 3rd/2nd line engineers assigned to Cisco, Verint and Genesys products. I relocated the team to allow cross-collaboration with IP & Transmission teams, cultivated multiple.
• Directed the on-boarding of a Retail Bank into Operations.
• Reduced unnecessary faults by 47% and increased productivity, by leading the handover between Platform and Assure.
• Improved fault queue management and introduced technical leaders enabling increased support capabilities.

Bracknell

Genius Catalyst Certification, Creativity, Aliveness, And Well-Being

A Genius Catalyst - "someone who can consistently and reliably both bring their own genius to life but also spark the creativity.

International Coaching Federation Accredited, Coach Training Programme

Sre Bootcamp

Kanban System Design

It Service Management Training

Bsc Hons, Computer Science