Graham Young Email & Phone Number

Rochester, Ny, Us

New York, United States

We transform growing B2B SaaS companies into category leaders by helping you differentiate your story and deliver on its promise.* Go-To-Market Differentiation* Voice of the Customer* Market Positioning* Product Marketing* Implementation Services

New York, Ny

I lead the AMER Solutions Consulting team that represents the primary solution designers for our New Business & Existing Business sales teams. My team of Solution Consultants, Technical Consultants, & Services Consultants uses an understanding of our Client’s business objectives to map the ideal solution of our products & services to those goals. We support the growth teams by strategizing consistent, scalable and simple solutions to improve our Client’s and our Client’s customers… Show more I lead the AMER Solutions Consulting team that represents the primary solution designers for our New Business & Existing Business sales teams. My team of Solution Consultants, Technical Consultants, & Services Consultants uses an understanding of our Client’s business objectives to map the ideal solution of our products & services to those goals. We support the growth teams by strategizing consistent, scalable and simple solutions to improve our Client’s and our Client’s customers lives. We do this by providing innovative solutions for Prospects and Clients, helping them accomplish their business goals and creating long-term, loyal customers.Major job expectations of the team include:• Product & Services experts & evangelists• Hitting Quota targets while ensuring Client satisfaction• Market research & industry experts• Thoughtful, strategic client & prospect discovery• Customized Product demonstrations• Customer Experience demonstrations• Development of client stories & use case delivery• One-time Implementation & Ongoing Services Scoping• Internal Knowledge Transfer to Services• Client Satisfaction measurement• Internal thought leadership to Product, Services, Marketing, & others.• External thought leadership to Analysts, Conferences, & Marketers. Show less

New York, New York

Cheetah Digital is an enterprise cross-channel marketing technology company that helps marketers manage their data for better decision-making, send messages to customers to increase revenue, and that provides professional services expertise to execute complex marketing plans at scale.

• Run Solutions Consulting team for Enterprise Fortune 500 prospects & clients• Manage SC pipeline & resource allocation for all cross-channel marketing deals.• Prospects & Clients range across multiple verticals: Retail, Finance, Travel, Publishing, Health Care, CPG• SME speaker at annual Sales Summit, Client Summit & other industry conferences• Manage gateway between Sales, Product, & Product Marketing for feature enhancements• Analyst relations lead for all product… Show more • Run Solutions Consulting team for Enterprise Fortune 500 prospects & clients• Manage SC pipeline & resource allocation for all cross-channel marketing deals.• Prospects & Clients range across multiple verticals: Retail, Finance, Travel, Publishing, Health Care, CPG• SME speaker at annual Sales Summit, Client Summit & other industry conferences• Manage gateway between Sales, Product, & Product Marketing for feature enhancements• Analyst relations lead for all product demonstrations• Experian Business Network (EBN) class of 2016• Experian SPARK Innovation Challenge class of 2015 Show less

• Solutions Consultant (SC/SE) for Enterprise level (Fortune 500) prospects and clients.• Provide custom sales support & product demonstrations using our proprietary web-based platform.• Discover requirements & tailor technical solutions to needs of prospect/client• Provide expertise for portfolio of products, solutions & best practices• Build level of effort scoping for implementation & provide proposal support• Work closely with Sales, Marketing, Product, Product… Show more • Solutions Consultant (SC/SE) for Enterprise level (Fortune 500) prospects and clients.• Provide custom sales support & product demonstrations using our proprietary web-based platform.• Discover requirements & tailor technical solutions to needs of prospect/client• Provide expertise for portfolio of products, solutions & best practices• Build level of effort scoping for implementation & provide proposal support• Work closely with Sales, Marketing, Product, Product Marketing, Client Services and Onboarding departments to ensure end-to-end coordination of all deals. Show less

• Maintain and expand relationships with a portfolio of high profile, Fortune 500 clients across multiple verticals including: Retail, Finance, Health Care, CPG, and Multi-Channel.• Hire, manage and develop a team that manages our clients' cross-channel marketing campaigns.• Identify opportunities for client growth and make strategic recommendations for their digital marketing programs on an ongoing basis and during quarterly presentations.• Responsible for staffing, team structure,… Show more • Maintain and expand relationships with a portfolio of high profile, Fortune 500 clients across multiple verticals including: Retail, Finance, Health Care, CPG, and Multi-Channel.• Hire, manage and develop a team that manages our clients' cross-channel marketing campaigns.• Identify opportunities for client growth and make strategic recommendations for their digital marketing programs on an ongoing basis and during quarterly presentations.• Responsible for staffing, team structure, performance reviews and career development for staff that includes 7 direct reports and 12 total client service professionals globally• Support the sales team with product demonstrations for prospective clients to win new business deals. Show less

• Manage and train a team that sets up, tests and deploys our clients' e-mail marketing campaigns using our proprietary web-based application.• Support clients on a daily basis by answering inquiries regarding production status, project management/status, or application inquiries. • Help with developing and reporting on results of clients' email campaigns.• Responsible for Project management from start to finish, interacting with internal implementations teams as well as the client… Show more • Manage and train a team that sets up, tests and deploys our clients' e-mail marketing campaigns using our proprietary web-based application.• Support clients on a daily basis by answering inquiries regarding production status, project management/status, or application inquiries. • Help with developing and reporting on results of clients' email campaigns.• Responsible for Project management from start to finish, interacting with internal implementations teams as well as the client and external third-party vendors.• Troubleshoot external and internal issues. Show less

• Trained Account Managers in email marketing production.• Led the set up, testing and QA for email marketing deployments.• Maintained client relationships at a superior standard of customer service.• Analyzed clients' email marketing results through reporting on a regular basis.• Built presentations based on analysis in quarterly reviews for clients.• Managed projects with the internal implementations team, the client, and external third-party vendors.• Assisted and… Show more • Trained Account Managers in email marketing production.• Led the set up, testing and QA for email marketing deployments.• Maintained client relationships at a superior standard of customer service.• Analyzed clients' email marketing results through reporting on a regular basis.• Built presentations based on analysis in quarterly reviews for clients.• Managed projects with the internal implementations team, the client, and external third-party vendors.• Assisted and train clients on our web-based application. Show less

• Managed client’s e-mail marketing campaigns, including the set up, testing, and deployment• Supported clients in reporting on results of their email campaigns • Managed clients' subscriber databases, including creating and updating their lists and segmenting data for targeted e-mail campaigns