Graham Green Email & Phone Number

Developed web site including bespoke content management system for non­technical members of staff.Utilized code provided by previous developer, Active Server Pages (ASP).Used and developed skills in HTML, Cascading Style Sheets, Internet Information Server (IIS) and MS SQL Server 7

Provided high level pre and post sale support for the companies’ flag­ship ISYS: web search engine serverAssisted with customer service regarding implementation of the product.Production of demonstration sights to showcase features and functionality of the product.Preformed demonstrations to potential customers or business partners. Utilized in­-depth knowledge of HTML, PHP, JavaScript, HTTP Access and MySQL.Maintained the computers and network for the UK office; including upgrading and installing PCs, servers, backups, ensuring anti­virus software was up­ to­ date and trouble­shooting.

Creation of HTML templates based on page specifications provided.Creation of content pages and related graphics.Produced web sites statistical reports using WebTrends.Liaison with business units providing content.

Installation of the ISYS web server search engine in both test and production environmentsDevelopment of HTML, JavaScript and graphic design work for end user and administration interfaces.Liaison with end­ users and department managers to ensure the final product met their needs.

Liaison with end users to ensure the final product meets their needs. Installation of the ISYS web server search engine in both test and production environments. Development of HTML pages, to be used as the search engine interface and search engine help, these pages also used JavaScript to further enhance the features and usability of the pages. Liaison with users during the testing process making changes to the system as required to meet the users needs.Backup for overall management of the Intranet and Internet site.

Managed support operations in Australia and the US, including recruitment and training of support staff.Provided end­user telephone, on­site consulting and training for the entire range of ISYS text retrieval products including web servers, imaging and desktop applications.Utilized superior customer service skills in both pre­sales and post sales support.On-site consulting including deployment products, from single user environments to large corporate LAN’s and WAN’s.Conducted on-­site training tailored to the needs of the customer. Produced and maintained the company’s website