Graham C. Email & Phone Number

With over 14 years of work experience in the IT industry, I am a customer success account manager at Microsoft, where I help Partners achieve their business goals and outcomes with Microsoft 365 and Azure solutions. I hold a CompTIA Project+ certification including many Microsoft certifications and have expertise in customer relationship management (CRM) and problem solving. Previously, I was the director of customer experience at Palmetto Technology Group (PTG), a Microsoft partner and a leading managed service provider in the Southeast. There, I led a team of account managers and service delivery professionals to deliver exceptional service and support to our clients. I also contributed to PTG's recognition as a top Microsoft partner and a best place to work in South Carolina. My core competencies include customer retention, loyalty, and advocacy, as well as project management, communication, and collaboration. I am passionate about helping customers succeed and grow with technology, and I value innovation, diversity, and excellence. I am excited to bring my diverse perspectives and experiences to the Microsoft team and to continue learning and growing with the company.

Listed skills include Management, Leadership, Project Management, Team Building, and 45 others.

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