Managed client accounts and processed orders efficiently, ensuring accurateand timely fulfillment of print projects.• Utilized Print Smith & Print Speak software to track customer interactions,manage follow-ups, and generate reports for management review.• Designed and produced high-quality print materials including brochures,flyers, posters, and business cards, adhering to client specifications and deadlines.• Collaborated with clients and internal teams to conceptualize and createvisually appealing designs that effectively communicated brand messages.• Implemented design revisions based on client feedback, improving finaloutput and client satisfaction

Coordinated with six different departments every morning to prioritize projects due and concerns each team member had. Communicated with Sales Representatives about any urgent orders to give departments enough time to get supplies needed. Ensured project proofs were sent to client and communicated project needs. Created production files for each department meeting the preferred formats and ensured file met client requests per the proof approval. Assisted with On Demand quota to remove any lapse in order placed to order produced.

Accurately placed and distributed ads throughout six publications and flowed classified in various settings including one daily, one - four times a week, and four weekly averaging 572 pages a week. Papers include: Greeley Tribune, Greeley Tribune Weekly (Weld County), Tri State Livestock News (South Dakota), The Fence Post (Colorado, Wyoming, Montana), Summit Daily News and Summit County Journal (Frisco, CO) Assisted in the Graphic Design Pool whenever possibleUpdated various advertisements across all publications including daily comics, daily games, open house listings, Weld County Humane Society sponsorship ad, and multiple cattle market reports. (Some cattle reports will finish reports at 11 pm Friday night and must be completed before 1 am Saturday morning to meet press deadline and ensure publications had most up to date information.Assisted with the booking of ads varying from free house ads or fixing paid ads if booked incorrectly. Checked ads at completion time to ensure no problems at press. If problems arose at press, worked with press team to ensure problem got fixed in a timely manner to avoid delay in printing. Worked with various editors and sales reps to help story flow avoids jumping over several pages and finding room for late ads to bring as much advertising as possible for each paper. Effortlessly utililized NewsCycle systems including Adbooker and Page Layout (PGL) on a daily basis.

Met with graphic designer and shop manager daily about all open orders and prioritized orders daily. Installed vehicle graphics ranging from small decals to small section wraps. Painted and assembled wooden posts in various setups from sign ski’s to sign posts. UV coated and cut metal signs to specifications from customer. Made daily deliveries of finished product and completed off site installations of signsWeeded cut vinyl and prepared for decal installation

Kept track of all open and completed orders dailyPrinted all jobs to meet standards of clients and Mail N CopyUsed and maintained Konica Minolta C6000L Digital Press Copier, Lanier LW426 wide format, Konica Minolta 808 Black and White, Konica Minolta C754 Color, and HP L25500 Wide Format Poster Printers. Effortlessly used Adobe InDesign, Illustrator, and Photoshop CS5, Microsoft Office 2017Began a training program with weekend associates to teach base InDesign problem solving. Explained to finishing crew how to properly finish jobs, then inspected for quality assurance.

Greeted every customer upon entering and asked what service they needed. Kept track of all open and new orders everyday.Determined if orders should be sent to wholesale printers or kept in-house to keep cost down.Worked with wholesale printers to ensure job was going to be delivered on time and within customer requirements. Used and maintained Savin 9080, Ricoh Aficio MP 6002, Canon Image Runner C5045, Konica Minolta C5501, Canon iPF750, Xerox 510 Wide Format Combo, Roland Sign Maker Camm-1 Pro, Auto Pro Plus Perf / Numbering, & Vinyl Express R Series 2. Ordered supplies to keep store fully stocked and running. Operated daily in Adobe InDesign, Photoshop, & Illustrator CS4 & CC

Greeted customers entering the store to ascertain what each customer wanted or needed.Answered product questions with regularly reviewed protocols, processes, procedures, and products to best help the customers.Assisted customers with design selection, inquiries, and order customization requests.Maintained organization, cleanliness, and presentation of print department.Used a wide range of computer skills involving Adobe InDesign, Photoshop, and Illustrator as well as Microsoft programs, along with various printers and similar machinery.Utilized company products, services, programs, and systems in order to provide effective customer service and satisfaction on a regular basis.

(AmeriCorps VISTA is a yearlong program that focuses on helping the poverty level in America by creating sustainable programs for non-profits. The Longs Peak Council focused on youth in the Northern Colorado, South-East Wyoming, and panhandle of Nebraska.)Generated new youth summer program that focused on ethics for at risk youth.Assisted with and wrote grants varying from operational costs to S.T.E.M programs.Generated new marketing and print material varying from special events to local announcements.Assisted with fundraising events

(AmeriCorps National Civilian Community Corps is a team-based service organization which strengthens communities and develops leaders at the national and community level.)Served over 1,700 hours in various communities in the California, Nevada, and Oregon states.Worked as a Photojournalist which required daily documentation of work as well as reporting to the Sacramento base with weekly updates of service stories and photographs.Worked as a VST (Vehicle, Safety, and Tools) which required observation of safe use of man powered and power tools, safe work practices to keep team safe while serving in hazardous situations.Preformed daily and weekly checks of 15 passenger van to ensure safe use.

(Summer Internship)Met customer support needsAssisted on call professionals with open ordersPrepared needed technology for new company and customer employeesEnsured printer consumables, computer cables, and computer hardware was properly stockedBegan and tested new computer settings to keep up to date with customer needsAssisted with minor customer issues on a daily basis