Grant Daniel Email & Phone Number

Texas, United States

Dallas, Texas, Us

Dallas, Texas, Us

Improved use of automated demand planning and BI tools (Atlas, SQL, KNIME, Qlik, Power BI, Tableau) to better understand daily ice consumption of 30,000 individual stores/customers, and leverage understanding of demand into efficient delivery plans/routes and maximized EBITDA. Taught systems and tools and trained drivers of consumer demand and specifics of how to use delivery planning systems and met demand with minimal ongoing manual intervention. Collaborated with BI team to spec and build analyses into reports in BI tool. Tracked performance of demand forecasting, order generation, delivery route planning and execution, and reporting on results to CEO and COO weekly. Led ad hoc analysis related to manufacturing, finance, marketing, and sales. Collaborated with leaders and operators in plants and distribution centers across country to understand concerns and observations regarding delivery and consumer demand/sentiment. Aided with understanding how current systems function, what they take into account, and how they can drive positive results in delivery operations.• Directed adaptation and configuration of Atlas Planning Suite during roll out of demand driven replenishment system from pilot to full-scale in seven months to replace legacy static routing system.• Reduced stock outs at customer/product level by >50%.• Decreased unsuccessful delivery attempts by >50%.• Saved >$1M in direct delivery expenses (labor/fuel/vehicles) improving route efficiency and increasing forecast and order generation accuracy and effectiveness.• Oversaw reduction of forecast error rate (wMAPE) at customer/product/day level by 42%.• Deployed use of machine learning and artificial neural network for demand forecasting and reduced wMAPE by additional 15%.

Dallas, Texas, Us

Responsible for forecasting and replenishment planning across all SKU's and customer locations. Charged with maintaining our forecasting ability in support of customer service, inventory control, distribution efficiency, and other objectives. Helps to oversee the work of the Regional Routing Managers and Customer Service Managers throughout the country and provides feedback and recommendations for improvements.- Build, implement, and continuously improve demand forecasting capability; lead change management associated with implementation and continuous improvement- Manage tools and third parties used for POS data collection, weather predictions, demand forecasting, order generation, and routing- Leverage delivery data, POS, weather data, special event forecasts, and other varied sources to project ice sales at each store location- Identify opportunities to improve routing based on algorithms, weather, and historic order process. Collaborate with National Routing Manager to review, adapt, and implement plans for routing improvement- Continuously improve demand forecast, including management of projects leveraging third parties and algorithm development methods and software providers- Define optimal safety stocks - considering service levels and confidence in forecast- Administer process that automatically generates ice orders for customers- Perform root cause analysis of all product surplus and product discard situations- Conduct analyses to support broader supply chain strategy, Commercial team, Finance team, and other internal stakeholders

Thousand Oaks, California, Us

Based on an understanding of consumer demand and sentiment, implemented optimized pick and pack fulfillment practices and procedures, leading to best-in-class pick-to-light efficiency and accuracy while simultaneously reducing fulfillment times and increasing customer satisfaction. Led a team of 22 associates, including order pickers, quality control personnel, pick line administrators, and general laborers. Functioned as Project Manager to develop, qualify, and implement a new pick-to-light fulfillment system, leading to further increases in customer satisfaction and operational efficiency.Leveraged understanding of customer demand and buying behaviors to forecast daily SKU volume and optimize pick line setup for maximum ergonomics, efficiency, and quality based on expected volume. Led a cross-functional team, including Operations, Finance, and Marketing, to develop balanced KPIs for order fulfillment efficiency and quality. Consulted with international teams on best practices for order fulfillment and demand planning.• Increased units shipped per operator hour by 15%.• Reduced total labor hours per unit shipped across all distribution operations by 5%.• Increased number of orders shipped same day as placed by 250%.• Decreased customer complaints from shipping errors/damages by 35%.• Developed the ability to seamlessly plan for and fulfill e-commerce orders in addition to traditional orders with no loss in operational efficiency or quality.

Thousand Oaks, California, Us

Increased product availability while decreasing total inventory on hand. Leveraged relationships with Marketing team and key in-field sales leaders to finalize and refine customer demand by product. Developed product inventory requirements, promotion and specialty inventory plans, and overall demand plans. Coordinated with JAFRA manufacturing facility in Querétaro, Mexico to produce appropriate inventory, arrange shipping, import/export, and FDA clearance.• Reduced total inbound freight costs by 20% without increasing shipment lead times.• Decreased stock-outs by >75% without increasing average on-hand inventory.

Idaho Falls, Id, Us

Leveraged Excel and JD Edwards ERP to create forecasts, inventory plans, and production plans for >1,000 SKUs across 13 countries and four manufacturing plants in the United States and China. Coordinated with in-country marketing, finance, and supply chain teams in multiple countries to design and implement plans to increase overall supply chain efficiency, launch and support new products and promotions, and meet inventory goals. Analyzed historical forecast accuracy and overall supply chain performance and presented findings to COO, CAO, and CFO on a monthly basis.• Optimized production run sizes that led to a 15% reduction in average on-hand inventory.• Planned and executed product replacement (expiration/launch) across multiple countries with less than 0.5% of material scrap from overall project.

Idaho Falls, Id, Us

Analyzed historical data and trends to generate highly accurate and detailed call volume forecastsMonitored and analyzed real time call volumes and the availability of 200+ associates to make ad hoc call routing adjustments in order to maintain both target service levels and company efficiency goals

Salt Lake City, Ut, Us

Exerted 75 hours/week to provide religious instruction, coordinate community service projects, and provide leadership and instruction to 40 other representativesBecame fluent in Spanish, and learned how to interact successfully with another cultureCoordinated with the organization's president to analyze representatives' weekly performanceBecame skilled in conflict resolution methods

Bs, Economics

General Studies