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@b2bsoft.com
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Grant Phillips is listed as Account Manager | Client Success & Retention Expert | Driving Growth & Strategic Partnerships in Telecom & Technology at B2B Soft, a company with 150 employees, based in Marietta, Georgia, United States. AeroLeads shows a work email signal at b2bsoft.com and a matched LinkedIn profile for Grant Phillips.
Grant Phillips previously worked as Executive Account Manager at B2B Soft and Project Manager at B2B Soft. Grant Phillips studied at Bowman High School.
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AeroLeads found 1 current-domain work email signal for Grant Phillips. Compare company email patterns before reaching out.
As an experienced Account Manager with a strong background in telecom and IT, I am passionate about building lasting relationships, driving growth, and delivering customized solutions for my clients. I have a proven track record of managing complex accounts, understanding diverse business needs, and providing strategic guidance to optimize performance and achieve objectives.With expertise in telecom solutions, IT services, and emerging technologies, I work closely with clients to ensure their evolving needs are met, always maintaining a focus on exceptional service and long-term value. My strengths lie in cross-functional collaboration, negotiating win-win outcomes, and managing large-scale projects with precision and clarity.
Listed skills include Operations Management, Wireless, Account Management, Direct Sales, and 19 others.
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A career timeline built from the work history available for this profile.
Remote
As a dedicated Account Manager with extensive experience in the telecom and technology industries, I excel in building and nurturing long-term relationships with key clients, driving growth, and enhancing customer satisfaction. I specialize in developing personalized strategies to meet client needs while aligning with broader business objectives.
Launched new integrations, solutions and services for several telecom carriers including: Liberty Latin America (Liberty PR), Altice USA, and Metro by T-Mobile (MetroPCS)Manage project planning, resource allocation, and risk analysis for B2B Soft Inc., ensuring timely deliveryCoordinate internal and external teams to achieve high customer satisfaction and.
New York, New York
Streamlined project delivery, enhancing customer satisfaction and reducing costs by 15%.Boosted client retention by implementing innovative service solutions.Analyzed project metrics to improve processes and reduce delivery times by 20%.
Greater New York City Area
Pioneered a customer feedback system that increased product enhancements.Fostered team development through mentoring, enhancing stream and project collaboration.Led cross-functional teams to launch market-leading telecom solutions
Responsible for Operations for over 100 Metro by T-mobile (MetroPCS) locations under Evolution WirelessStreamlined operations, boosting efficiency by 30% through strategic process overhauls.Led team towards innovative solutions, enhancing product lifecycle and market adaptability.Oversaw quality assurance, significantly reducing error rates and enhancing.
Marlboro, MA
As Owner Operator at MetroPCS, boosted the locations customer retention by 30% through excellent customer service.Led MetroPCS as Owner Operator, creating innovative customer service strategies that increased loyalty.Championed a customer-first approach at MetroPCS, significantly elevating client satisfaction and engagement.
MA
Led regional operations, achieving a 12% increase in sales and enhancing team productivity.Implemented strategic plans, resulting in improved customer satisfaction and reduced costs.Managed and trained a team of 15, fostering a collaborative environment and driving performance.Analyzed market trends to optimize inventory, leading to a 9% reduction in stock.
Taunton MA
Managed customer accounts, achieving a 12% increase in sales through personalized service.Resolved customer issues promptly, enhancing satisfaction and loyalty.Collaborated with team to exceed monthly sales targets consistently.Analyzed market trends to identify sales opportunities, boosting revenue.Trained new hires, improving team performance and.
Castaic CA
Led customer service training programs, improving support quality and reducing issue resolution time.Developed training materials and sessions, enhancing team skills and knowledge.Analyzed training effectiveness, leading to measurable improvements in customer satisfaction.Collaborated with cross-functional teams to align training with company goals and.
Other employees you can reach at b2bsoft.com. View company contacts for 150 employees →
Sunil Bishnoi
Colleague at B2B Soft
Jodhpur, Rajasthan, India, India
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SW
Sumant Walzade
Colleague at B2B Soft
Pune, Maharashtra, India, India
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DC
Dorris Chen
Colleague at B2B Soft
London, England, United Kingdom, United Kingdom
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SS
Shweta Singh
Colleague at B2B Soft
New Delhi, Delhi, India, India
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LP
Ludmila Puziy
Colleague at B2B Soft
Ukraine, Ukraine
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RK
Ruslan Kozak
Colleague at B2B Soft
Ukraine, Ukraine
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UM
Uliana Mykhailova
Colleague at B2B Soft
Brovarska Miska Hromada, Kyiv, Ukraine, Ukraine
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LD
Leonid Dvorkin
Colleague at B2B Soft
Brooklyn, New York, United States, United States
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BI
Bringway India
Colleague at B2B Soft
Kolkata, West Bengal, India, India
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DL
Dustin Lodato
Colleague at B2B Soft
New York, New York, United States, United States
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Quick answers generated from the profile data available on this page.
Grant Phillips works for B2B Soft.
Grant Phillips is listed as Account Manager | Client Success & Retention Expert | Driving Growth & Strategic Partnerships in Telecom & Technology at B2B Soft.
AeroLeads has found 1 work email signal at @b2bsoft.com for Grant Phillips at B2B Soft.
Grant Phillips is based in Marietta, Georgia, United States while working with B2B Soft.
Grant Phillips has worked for B2B Soft, Evolution Wireless Inc., Metropcs, Diamond Wireless (A Wireless), and Verizon Wireless.
Grant Phillips's colleagues at B2B Soft include Sunil Bishnoi, Sumant Walzade, Dorris Chen, Shweta Singh, and Ludmila Puziy.
You can use AeroLeads to view verified contact signals for Grant Phillips at B2B Soft, including work email, phone, and LinkedIn data when available.
Grant Phillips studied at Bowman High School.
Grant Phillips is listed with skills including Operations Management, Wireless, Account Management, Direct Sales, Project Management, Data Analysis, Sales Operations, and Team Leadership.
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