· Provide quality workmanship, consistent service, and technical knowledge to customers and employees.· Perform tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines, and engine components (CAT SIS, JOHN DEERE, and other OEM systems.). · Communicate with equipment owners for authorization of servicing and repairs as required.· Source and purchase components as required for equipment, engine and hydraulic repairs and remanufacturing. · Establish and maintain strong working relationships with customers. · Communicate equipment servicing needs as required with management. Communicate work performed and complete service paperwork. · Update and maintain service records, fill out warranty information, complete work orders, · Participate in manufacturers’ and in house service training.· Participate in all required Health & Safety Training. Comply with the Health & Safety program and practices. Performance of daily duties in a manner conducive to a safe workplace. Meet requirements of Field Level Hazard and Job Hazard assessments· Track and present profit and loss on a weekly basis to senior management. · Assign projects daily to entire mechanical team, include timeline required for each project. Follow up with mechanical teams’ ability to meet or exceed timelines. · Maintain and develop quality procedures and guidelines to improve shop efficiencies.

· Freight Broker for busy North American transport company.· Sales and brokerage of transportation lines to maintain and build strong relationships with the customers.· Self-motivated, action and detail orientated to ensure deliveries exceed customer expectations.· High degree of multitasking, managing many requests for quotations and orders in varying stages of completion.· Master in sales, relationship management and development building upon a proven track record of success.· Strong problem solving, communication, and organizational skills, with ability to manage multiple demands under tight deadlines.

· Safety · Review and revise Safety Manual annually and add updates as required.· Work directly with employees to master Safe Operating Practices, Logbooks (including auditing), Load securement and safe operating practices, Disciplinary action as required.· Near Miss, Incident and Accident investigation and reporting.· Prepare and administer internal and external Audits.· Office/Yard/Shop inspections – Formal and periodic.· Maintenance of Online Safety Profiles and Carrier Profile.· Education and Training of employees· Ensure Fox Employees receive all required orientation, training, and coursework.· Create and implement Processes and procedures for loading, securing, transporting, unloading equipment using different trailer configurations.· Site Supervision· Liaise with the customer to ensure that their safety expectations on location are exceeded. · Ensure all employees are acting in a safe and responsible manner· Review driver paperwork to ensure it is complete, current, and available to the customer.· Dispatch· Working with Operations and dispatch to ensure proficient in operations and dispatch.· Ensure all Federal Transport regulations are being followed.· Familiarization with all interprovincial regulations in regard to overweight and over dimensional loads· Dispatch trucks as required.

· Ensure fleet availability to meet all requests by scheduling, forecasting and surveying current user trends.· Maintain departmental compliance with company policies and procedures.· Ensure departmental adherence to applicable laws and regulations.· Recordkeeping.· Manage and schedule other employees.· Schedule, route, and track company fleet vehicles.· Negotiate with suppliers.· Resolve disputes.· Analyze the effectiveness of operations and maximize the efficiency and profitability by managing the vehicles and the drivers who operate them.

P&L RESPONSIBILITY OF TERMINAL CONSISTING OF UP TO 160 DRIVERS .· Responsible for the dispatch process for the Edmonton Terminal· Supervise, develop, train and coach terminal personnel as required to improve operational effectiveness.· Monitor terminal performance, prepare reports for senior management.· Ensure terminal operations meet all regulatory and company safety standards.· Monitor and control operational expenditures and costs.· Manage contracted owner operators and third party contractors including equipment specifications, licensing and insurance, rates, contracts, etc.· Collaborate in the recruitment, training, and retention of Professional Drivers, and other approved operational positions.· Collaborate with Human Resources on disciplinary decisions.

GENERAL MANAGEMENT FOR THE, MAINTENANCE, AND DISPOSAL OF LARGE FLEET (2000 PIECES) OF TRUCKS, TRAILERS, AND CRANES.· Developed and managed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions.· Managed all facets of corporate insurance including claim reporting and management, managing and issuing client certificates of insurance, and managing the yearly insurance renewal process.· Implemented and managed the preventative maintenance process for all equipment. This included creating highly detailed, equipment specific task lists for service, maintenance, and inspections.· Responsible for the concise management of all equipment information from technical drawings and schematics to warehousing and archiving completed work.· I provided leadership, mentorship, applicable training and overall guidance for all employees within the organization.

· Responsible for all shop component repairs including writing work orders, assigning work to service technicians, sourcing and purchasing all repair parts, estimating repair costs to customers, liaising with customers and suppliers for ongoing jobs, tracking job progress and cost on spreadsheets, expediting late orders, invoicing completed jobs.· Reman exchange program coordinator for Vickers, Eaton, Kawasaki, and Poclain product lines.· Add, modify, and maintain shop ISO controlled documents.· Compiled and submitted Customer Feedback and Documented Value Added reports and forwarded findings to Head Office.· Payroll Coordinator for all branch hourly employees.