Grant Wright Email & Phone Number

Silverwater, NSW, AU

Australia

Sydney, New South Wales, Australia

• Oversee warehouse staff and maintain efficiency in a fast-paced environment, control inventory levels, and verify storage organization processes are upheld correctly.
• Supervise shipping and handling operations, maintaining high levels of accuracy in daily operations whilst monitoring adherence to safety protocols and company policies by staying attentive to details.
• Maintaining customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns over the phone and in person.
• Respond to customer requests for products, services and company information, offering advice and assistance to customers whilst paying attention to special needs or wants.
• Using company troubleshooting resolution trees to evaluate technical problems whilst leveraging personal expertise to find appropriate solutions.
• Periodically assisting with delivery and installation across all Sydney suburbs, reaching to Wollongong, Goulburn, Nowra, Thredbo Resort, Blue Mountains, Central Coast and Newcastle areas.

Sydney, New South Wales, Australia

• Installation and commissioning of new CCTV and Access Control systems and periodic routine maintenance of current installed systems.
• Experience with VIP, Watchguard, Samsung, Pelco, Pacom, Titan, Security Commander, Forcefield, and ICT Protege eSecurity.
• WorkCover NSW General Construction Induction (White Card). Working at heights experience – competent operator: Scissor Lift, Boom Lift, Knuckle Lift and Forklift.
• Manage repair documentation whilst troubleshooting for clients systems, keeping detailed records of field measurements and data backup.
• Enact successful repairs by applying technical skills and operations knowledge, whilst adhering to safety protocols by implementing routine tests and guaranteeing accurate and safe equipment handling.
• Manage quality control initiatives to eliminate downtime, increase revenue and discover/resolve issues that affect project outcomes.

Sydney, New South Wales, Australia

• Primary point of contact for all IT & Communications related issues.
• Onsite liaison between the Hospital staff and Contractors.
• Administer, repair, maintenance and technical support for all hospital Comms; Network Servers, Wireless Routers, PC’s, Printers, Hills Nurse Call Systems (Handsets, TV's, and Displays), Local Alarm System (LAS) Paging.
• Assist in solving complex technical issues for internal software; MS Windows 7 & 10 Professional and Enterprise desktop support. MS Office Suite 2007/2010/2013. MS Windows Server 2000, 2003, 2007.
• Active Directory user set up, password management, company set up, user permissions and security.
• Administration of in-house IT and maintenance documents.

Sydney, New South Wales, Australia

• Staff management and delegation of resources, rostering for weekly shifts, annual leave, overtime and time-in-lieu.
• Interviewing and recruitment of all store employees.
• Planning Annual/Monthly/Weekly budgets, and performance management of employees (KPI's).
• Implement daily operating procedures to keep the store clean, adequately stocked and well organized.
• Liaise with district sales, marketing and management teams to develop solutions and accomplish shared objectives, and strengthen merchandising and promotional strategies to drive customer engagement and boost sales.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.