Business Development Manager
• Implemented systems and wrote SOPs to streamline key business functions, ensuring team cohesion and optimizing processes such as sample-intake, client acquisition, billing, and inventory management.• Nurtured client trust through exceptional communication and service, maintaining a client list of 120 active return clients. Collaborated with the marketing team to develop a tailored brand strategy for the Maine market based on data-driven research.• Provided targeted insights to navigate fluctuating legislative conditions and optimized team productivity within a culture of care and respect.• Regularly negotiated high-value contracts and partnerships with ancillary businesses, and expanded market reach through frequent trade event attendance and outside sales efforts.