Grant Smith Email & Phone Number

United Kingdom

For over 35 years, Gateway Ticketing Systems has worked with the world's top theme parks, zoos, aquariums, museums & other tourist attractions worldwide. These locations have trusted our Galaxy® software for ticketing, admission control, group sales, membership/season pass and CRM solutions to drive revenue and increase efficiencies throughout their attraction by having a unified solution.

Borehamwood, England, United Kingdom

Reporting to the CEO, recruited to drive sales over the technology portfolio pillars of mobile, hosted voice, connectivity, cyber security, IT and IoT solutions. Primary responsibilities include sales meetings (managed via OpenCRM platform), monthly updates, quarterly kick-offs, SMT and board presentations, and attending sales and account management presentations with new and existing customers. Focusing on driving down out-of-contract, churn, and all contracts potentially “at risk”. Key sales metrics and KPIs are utilised daily, weekly and monthly to monitor the performance of the team (Enterprise and SME Account Managers and New Business Development Managers) and the overall sales department. Other responsibilities include vendor / partner relationships and organising presentations and internal training. Furthermore, regular interaction with the commercial department sanctioning margins, proposal signoffs and sales teams’ performance and compensation plans.

Elstree, England, United Kingdom

Appointed by MD as consultant to facilitate strategic business plans, documentation, GTM strategy and focus on the enablement of company growth. Delivering analysis of the business, including Sales, Marketing, Operations, Supply Chain, HR, Finance, Quality, Health & Safety, and Environmental delivering a high-level assessment of activities and implementing solutions to areas requiring improvement. Delivering support analysing performance versus competition, social marketing effectiveness, staff development / improvement training, and introducing new suppliers providing cost saving initiatives.In addition, implemented a new, robust business management system to incorporate CST’s ISO 9001:2015 quality accreditation and to provide documentation to support eventual accreditations for Environmental / Health & Safety and Welfare.

Theale, England, United Kingdom

The role was effectively a start-up with the support of Arrow Electronics, a global organisation with a $35b turnover. Reporting to the VP of Sales EMEA, recruited to commence Seneca product and services sales in the EMEA region. Seneca provides a full range of specialised hardware for digital signage (audio-visual industry) and physical security and in 2014 was acquired by Arrow Electronics. Appointed as the first dedicated figurehead to head sales, marketing and operations in EMEA since its acquisition in 2014. Key responsibilities included:• PnL accountability. Plan, direct, and execute strategy for sales and operational EMEA business plan goals.• Size and scope product priorities, understand competitive advantages and deploy resources to grow.• Build, lead, motivate and develop a high-performing sales team that supports Seneca’s value proposition using Salesforce.com.• Develop Seneca’s market awareness and recognition as a value-adding supplier in key markets.• Develop reseller and direct sales motion to optimise regional growth opportunities.• Provide sales and product support in the EMEA region.In addition to the above working alongside Arrow Intelligent Solutions Management to provide support for the OTSI (Operational Technology System Integrator), Industries Business Dev Managers and Alliances Teams. The department turned over more than $2 billion, orchestrating turnkey solutions for their enterprise customers, working with ISVs (SaaS), system integrators, suppliers, VARs, partners, makers, enablers, and IOT solutions providers operating at the edge.

Amersham, England, United Kingdom

Generating new sales and marketing into Melford's transformation strategy for Digital Out of Home (DOOH) products and services developing prospects into new verticals including retail, hospitality, healthcare, construction, education, EV charging and commercial to align with military, marine and transportation.Responsibilities included generating a new website design and go-live, accompanying collateral and business literature, account management meetings with existing client base to reinvigorate new business, seeking out and generating new sales across the above sectors (using Hubspot CRM) for products including Digital Out of Home, digital signage, kiosks including self-serve, digital totems, video walls, taxi top LED & LCD displays, menu boards etc.

Hemel Hempstead, England, United Kingdom

Entrepreneurial inaugurator of this SME and the driving force for establishing industry leading operational strategies, management, and client delivery excellence.Defined AzteQ’s business strategy, sales, new client onboarding, opportunity farming, CRM development, PnL, cashflow, project delivery, BAU, HR, subcontract engineering labour, supplier / fleet / warehouse & facilities management, logistics, inventory control, quality / environmental / H&S accreditation, continuous improvement, staff development, appraisals, and training.Shares in the company were acquired in July '19 and the new owners subsequently renamed from AzteQ Solutions to AzteQ Group of companies encompassing Torix and Instrui.

Luton, England, United Kingdom

Lantec (UK) Ltd - now CXM Tech Services Ltd; Responsible for the operations, training, and scheduling of the engineering field force. Requiring the setting up and improvement programmes of the logistics, projects and business as usual delivery for EFTPoS and desktop services. Satisfying clients, with ground-breaking (year on year), SLA achievements, including NCR, RBOS, HBOS, LLoyds TSB, Paypoint, and Siemens/Fujitsu.

Luton, England, United Kingdom

Providing European sales and business development support and direction to the ruggedised data acquisition software and hardware industry. Selling across Europe into the Transport, Agriculture, and Formula 1 industries. Employed by Somat Corporation which is now part of the HBM Group.

Watford, England, United Kingdom

Secondary School Education

Diploma In Management Studies, Management, Distinction

Chartered Engineering Degree, Mechanical Engineering, Chartered Mechanical Eng (Ceng Mimeche) Status Achieved Post Institute Interview

Part time education during apprenticeship and working career, ONC, HNC, HND and finally the institute exams and panel interview.