Grant Houston

Grant Houston Email and Phone Number

Product and UX Design Strategist @ Natural Structure
Los Angeles, CA, US
Grant Houston's Location
Los Angeles, California, United States, United States
Grant Houston's Contact Details

Grant Houston personal email

n/a
About Grant Houston

Product/UX Design and Information Architecture leader who brings 20 years of B-to-C and B-to-B experience in entertainment, sports, HR/payroll, e-commerce and medical industries. Impassioned with tackling complex problems and distilling them into intuitive and engaging experiences for organizations through a cross-functional, collaborative and empathetic approach.Core competencies include Product / UX / Service Design, user research, information architecture, user journeys, process flows, site maps, taxonomy, storyboarding, interaction models, motion design, wireframes, interaction design, interactive prototypes, usability studies and testing (A/B, moderated and unmoderated), web accessibility, infographics, iconography and UI/visual design on mobile and web platforms for consumer and enterprise environments. Proficient with Axure RP, Figma, FigJam, Design Systems, Storybook, Sketch, InVision, Abstract, Adobe Creative Suite, JIRA, Confluence, iOS and Android. Well-practiced in Agile/SCRUM, SaaS, User-Centered Design, Design Thinking and mentoring designers. Career Highlights• Led Contextual Help design initiative resulting in 45% reduction in support calls for EP SmartPO and MyEP. (2023)• Conceptualized, designed, and tested back-office digital workflows and UI that enabled QA review and cataloging of 10,000+ movie titles from major studio partners for launch of MoviesAnywhere.com. (2017)• Redesigned Checkout flows and My Account screens on HauteLook and NordstromRack to increase shopping cart conversions and enable members to more easily manage their accounts, order history and product returns. (2013)• Collaborated with HauteLook’s Marketing team to redefine process flows and redesign email communication templates for every member touchpoint in the customer journey.Increased online reservation conversion for PublicStorage.com by redesigning how customers search, compare and reserve the best storage unit for them from 2,000+ US locations. (2008)• Led IA/UX tracks for multiple ABC properties concurrently, including conception, design, and implementation of ABC TV’s first Web-based full-episode video player with interactive ad-pods — the first of their kind in the industry. (2006)

Grant Houston's Current Company Details
Natural Structure

Natural Structure

View
Product and UX Design Strategist
Los Angeles, CA, US
Website:
natural-structures.co.uk
Employees:
7
Grant Houston Work Experience Details
  • Natural Structure
    Product And Ux Design Strategist
    Natural Structure
    Los Angeles, Ca, Us
    View
  • Natural Structure
    Product & Ux Design Strategist (Freelance)
    Natural Structure Nov 2023 - Present
    Engage with clients as a freelance UX Consultant doing service design, research, journey mapping, information architecture, wireframes, prototypes, usability testing and UI design.
  • Entertainment Partners
    Sr. Ux & Product Designer
    Entertainment Partners Jan 2019 - Sep 2023
    Burbank, Ca, Us
    • Mentored a junior UX designer and a customer support agent as they transitioned into UX roles. • Led Contextual Help design initiative resulting in 45% reduction in support calls for EP’s SmartPO and MyEP.• Key UX contributor on eight EP products, transforming paper-based processes into streamlined digital experiences — and related integration workflows to connect them.• Built low- and high-fidelity wireframes and interactive prototypes, conducted usability tests, designed iconography, information graphics and UIs.
    View
  • Citrix
    Senior Product Designer (Freelance While On Covid-19 Furlough From Ep)
    Citrix Nov 2020 - Jun 2021
    Fort Lauderdale, Fl, Us
    • Contributed to design of SD-WAN (Software-Defined Wide Area Network) Unified Management workflows and built out high-resolution prototypes for usability testing. • Collaborated with design team on evaluation and adoption of Figma, transitioning away from Sketch, InVision and Abstract.
    View
  • Karten Design
    Sr. Ux Designer (Freelance)
    Karten Design Feb 2018 - Oct 2018
    Los Angeles, Ca, Us
    • Key UX contributor on an iOS/Android smartphone companion app for Nevro that enables chronic pain sufferers to control their implanted spinal cord stimulator medical device and track pain relief over time.• Created IA maps, user scenarios and flows, interaction models, wireframes, prototypes and content inventory.
    View
  • The Walt Disney Studios
    Sr. Ux Designer (Freelance)
    The Walt Disney Studios May 2016 - Jul 2017
    Burbank, Ca, Us
    Conceptualized, designed and tested a digital workflow for The Walt Disney Studios that enabled review of 10,000+ movie titles from major studio partners for launch of MoviesAnywhere.com.
    View
  • Trinet
    Lead Ux Designer
    Trinet Jan 2015 - Oct 2015
    Dublin , Ca, Us
    • Mentored a customer service representative as they transitioned into a junior UX role. • Created a unifying UX strategy for TriNet Cloud’s SaaS expense and performance management products, with major contributions to expense receipts, company setup, search, and filtering experiences.
    View
  • Directv
    Lead Ux Designer (Freelance)
    Directv Jul 2014 - Oct 2014
    El Segundo, Ca, Us
    Co-led UX track for DIRECTV’s initiative to expand their existing Home Security product and user experience to include home automation. Conducted consumer and stakeholder contextual inquiries, created wireframes and prototypes, and collaborated with visual designers to deliver proof-of-concepts.
    View
  • Hautelook
    Sr. Ia/Ux Designer (Freelance)
    Hautelook Mar 2013 - Apr 2014
    Seattle, Washington, Us
    • Redesigned Checkout flows and My Account screens on HauteLook and NordstromRack to increase shopping cart conversions and facilitate returns.• Collaborated with Marketing to redesign process flows and email communication templates for every member touchpoint, including: signup, flash sale promotions, order confirmation, product returns, support, and retention.• Key contributor to rapid design of NordstromRack.com.
    View
  • 24 Seven Inc.
    Sr. Ux Designer (Freelance)
    24 Seven Inc. Jul 2010 - Mar 2013
    New York, Us
    • Walt Disney: Collaborated with in-house creative team on design of Guest-facing MagicBand experience.• Ignited USA: Led IA and interaction design for TaylorMade Golf experience.• Wilshire Media Group: Prototyped a tablet app experience for 3DayBlinds.com’s Design Consultants.
    View
  • Natural Structure
    Sr. Information Architect (Freelance)
    Natural Structure Aug 2003 - Jul 2010
    • Worked on a variety of client projects that ranged from component-level deliverables to complete online solutions. • Primary clients included The Gill Foundation, UrbanTrans Consultants, Texture Media, CMC Group, and Beauty Collection.
  • Sapient
    Sr. Information Architect (Sr. Associate, Creative Design)
    Sapient Jul 2007 - Apr 2008
    Boston, Ma, Us
    • Mentored one junior UX designer. • Increased online reservation conversion for PublicStorage.com by redesigning how customers search, compare and reserve the right storage unit for them from their 2,000+ US locations.• Presented bi-weekly walk-throughs and status updates to senior management of PublicStorage.com.
    View
  • Schematic
    Information Architect
    Schematic Sep 2005 - May 2007
    Los Angeles, Ca, Us
    • Mentored two junior UX designers. • Led IA/UX for multiple ABC properties concurrently, including design and implementation of ABC TV’s first Web-based full-episode video player with interactive ad-pods — the first of their kind in the industry.
    View
  • Architekture.Com
    Ui Designer / La Division Manager
    Architekture.Com Mar 2005 - Sep 2005
    Responsible for designing user interfaces for a government-sponsored role-play simulation game, and also managing the client relationship in Los Angeles.
  • New Frontier Media Inc
    Webmaster
    New Frontier Media Inc Dec 2002 - Jul 2003
    View
  • Qwest Communications, Inc.
    Web Consultant
    Qwest Communications, Inc. Feb 2001 - May 2002
    Monroe, La, Us
    Facilitated development between the creative and technical services groups to design and deploy client Web sites; HTML, client-side JavaScript with strong emphasis on browser-compatibility standards.
    View
  • Ixl
    Web Developer
    Ixl Aug 1996 - Jan 2001
    New York, Ny, Us
    • Conceptualized concepts and created production-quality code using client-side HTML, CSS and XML for 40+ clients, most notable being Ark Trust, Budget Rent a Car, Colorado Rockies, Einstein Bros. Bagels, Express Clothing, and Universal Studios Florida.• Redesigned and coded office’s intranet site using ASP 3.0-driven pages based on a SQL-Enterprise database.
    View

Grant Houston Skills

User Experience Information Architecture User Interface Design User Interface Mobile Applications Interaction Design Wire Framing User Experience Design Omnigraffle Usability Mobile Devices Web Design Wireframes User Centered Design Front End Scrum User Research Experience Design Css Mobile Design Axure Rp Axure Responsive Web Design Microinteractions Wearable Computing

Grant Houston Education Details

  • University Of Colorado Denver
    University Of Colorado Denver
    Marketing & Information Systems

Frequently Asked Questions about Grant Houston

What company does Grant Houston work for?

Grant Houston works for Natural Structure

What is Grant Houston's role at the current company?

Grant Houston's current role is Product and UX Design Strategist.

What is Grant Houston's email address?

Grant Houston's email address is gr****@****ers.com

What is Grant Houston's direct phone number?

Grant Houston's direct phone number is +131072*****

What schools did Grant Houston attend?

Grant Houston attended University Of Colorado Denver.

What are some of Grant Houston's interests?

Grant Houston has interest in Social Services, Education, Environment, Science And Technology, Health.

What skills is Grant Houston known for?

Grant Houston has skills like User Experience, Information Architecture, User Interface Design, User Interface, Mobile Applications, Interaction Design, Wire Framing, User Experience Design, Omnigraffle, Usability, Mobile Devices, Web Design.

Who are Grant Houston's colleagues?

Grant Houston's colleagues are Tommy Mcdonnel, Daniel Talley, Tom Barr, Robert Nerini.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.