Lead Adventure Guide
Barnardsville, Nc
As a Lead Adventure Guide, I manage risk associated with canopy tours by following safety guidelines and best practices. I also supervise and entertain tour groups to ensure compliance and client satisfaction. I was promoted to the Tier 1 Lead Adventure Guide role in 2015 after demonstrated successes in client service and performance. Wow! That sounds so formal, don't you think? In reality, I have a fantastic time taking customers through our two gorgeous tours ensuring that they have a fun, fulfilling, entertaining, and thrilling time. That said, I'd say I'm successful 100% of the time in doing that.In 2016, I performed the dual role as Lead Adventure Guide and Group Sales Representative. As the Group Sales Representative, I shared the Navitat experience amongst multiple opportunity markets to improve Navitat's market share within the group business arena. It was always so great walking into a business, sporting my Navitat jacket, and hearing the first person I saw say with excitement, "Are you with Navitat? Oh, I so want to zip line with you guys!"