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Grantly Preece Email & Phone Number
Customer Experience Manager
at
AgelessRx
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Experience Manager
Location
Greater Lexington Area, United States
Company size
Who is Grantly Preece? Overview
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Quick answer
Grantly Preece is listed as Customer Experience Manager at AgelessRx, a with 91 employees, based in Greater Lexington Area, United States. AeroLeads shows a matched LinkedIn profile for Grantly Preece.
Grantly Preece previously worked as Lead, Customer Experience at Agelessrx and Customer Experience Specialist at Agelessrx. Grantly Preece holds Health Coach Certification from National Board Of Health & Wellness Coaching.
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Email format at AgelessRx
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AgelessRx
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Profile bio
About Grantly Preece
Grantly Preece is a Customer Experience Manager at AgelessRx. Colleagues describe them as "Having worked with Grantly for a little less than a year as his direct supervisor, I strongly recommend him in the health coaching space. I can speak highly to his growth mindset, health coaching skills and collaborations with others in his health coaching role. Grantly is a driven individual who possesses a growth mindset and is always seeking ways to improve himself and his skills. He has demonstrated his commitment to personal growth by seeking out training opportunities, asking for feedback, and taking accountability for his own development. This has resulted in a marked improvement in his health coaching abilities, as evidenced by his successful completion of our company's health coaching certification program. Grantly's coaching skills are outstanding, particularly his ability to use motivational interviewing techniques to engage and motivate his clients. He consistently places the needs and experiences of his clients at the forefront of his work, using active listening and a compassionate approach to create a safe and supportive environment for them. In addition to his coaching responsibilities, Grantly also took on the role of wellness liaison for our team and did an exceptional job in promoting and supporting the well-being of his colleagues. He received great feedback from his teammates for his thoughtfulness and creative approach to wellness initiatives. Grantly is not only a talented health coach, but also a valuable team player. He consistently offers support to his colleagues and demonstrates a strong ability to work effectively on a remote team. Overall, I highly recommend Grantly for any health coaching opportunity. He is a skilled coach, a committed team player, and an asset to any organization."
Current workplace
Grantly Preece's current company
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Agelessrx
13 roles
Grantly Preece work experience
A career timeline built from the work history available for this profile.
Lead, Customer Experience
Current
Sep 2024 - Present
Customer Experience Specialist
-Addresses patient inquiries through multiple platforms including email, phone, and EMR messaging, while working to maximize satisfaction and create optimal experiences.-Consistently exceeds on KPIs for patient inquiries and check-ins, while maintaining an average customer satisfaction score of 4.8/5.-Partners with prescribers and clinical operations team to resolve complex patient inquiries in a timely manner.-Collaborates with colleagues to build systems and tools that will improve transparency and understanding for patients. This includes building revamped product resources, and identifying opportunities for improvement in processes and infrastructure.
Jan 2024 - Sep 2024
Customer Experience Associate
May 2023 - Dec 2023
Health Coach
-Managed an active caseload of 200-300+ clients in a fast-paced startup environment.-Utilized Motivational Interviewing and other therapeutic techniques to assist clients with lasting behavior changes in areas such as weight loss, nutrition, and exercise.-Consistently exceeded expectations with client satisfaction scores in upwards of 90%, and excelled on KPIs for messaging and check-in TATs.Collaborated with peers and leadership to test product features, including 1:1 video calls and enhanced messaging capabilities. Also assisted with building coaching protocols, leading team trainings, and providing general technical support. -Wellness advocate for a team of 15+ coaches
Nov 2020 - Jan 2023
Manager
-Led a team of 25+ employees and co-led alongside 5+ supervisors.-Collaborated with colleagues to implement changes in systems and protocols, leading to an average reduction of ~20% in wait times, and overall improvements in customer satisfaction ratings.-Managed day-to-day operations including inventory, onboarding, training, and customer experience.
Sep 2017 - Oct 2020
Barista
May 2016 - Sep 2017
Health & Nutrition Educator
-Traveled to various disadvantaged communities across the state of Kentucky to teach courses on cooking skills, food safety, and nutrition to families and adolescents.-Collaborated with health promotion experts to build and integrate teaching curriculum.
May 2019 - Dec 2019
Undergraduate Research Assistant
-Worked cross-functionally with academic and community leaders on research related to health disparities amongst disadvantaged communities in rural Appalachia.-Utilized working knowledge of research to conduct interviews, complete data entry, and build reports amongst 50+ participants.
Jan 2019 - Dec 2019
Undergraduate Research Assistant
-Assisted in delivering virtual health interventions to adolescents to assess the effectiveness of technology and digital communication in disease prevention and health promotion.
Aug 2017 - Dec 2017
Sales Floor Associate
Jun 2015 - Mar 2016
Lead, Customer Service
-Led a team of 10+ individuals and supported daily business operations-Utilized key business parameters and operational tools to drive both customer and employee satisfaction
Jun 2014 - Oct 2015
Cashier
Jun 2014 - Sep 2014
Team & coworkers
Colleagues at AgelessRx
Other employees you can reach at agelessrx.com. View company contacts for 91 employees →
RB
Robert Brown
Colleague at AgelessrxWinter Garden, Florida, United States
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JT
Jalyn T.
Colleague at AgelessrxPhilippines
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NH
Natalie H.
Colleague at AgelessrxGreater Pittsburgh Region, United States
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JH
Jennifer Hachenski
Colleague at AgelessrxRochester, Michigan, United States
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SM
Stefanie Morgan
Colleague at AgelessrxGreater Boston, United States
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LM
Lizzie Mooney
Colleague at AgelessrxLos Angeles, California, United States
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HM
Heather Morris
Colleague at AgelessrxCommerce, Georgia, United States
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GH
Girish Harinath
Colleague at AgelessrxNew Brunswick, New Jersey, United States
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AW
April Wyman, Mba, Pccp
Colleague at AgelessrxPensacola, Florida, United States
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GC
Genderson Conde
Colleague at AgelessrxNaples, Florida, United States
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Robert Brown
Colleague at AgelessrxWinter Garden, Florida, United States
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JT
Jalyn T.
Colleague at AgelessrxPhilippines
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NH
Natalie H.
Colleague at AgelessrxGreater Pittsburgh Region, United States
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JH
Jennifer Hachenski
Colleague at AgelessrxRochester, Michigan, United States
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SM
Stefanie Morgan
Colleague at AgelessrxGreater Boston, United States
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LM
Lizzie Mooney
Colleague at AgelessrxLos Angeles, California, United States
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HM
Heather Morris
Colleague at AgelessrxCommerce, Georgia, United States
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GH
Girish Harinath
Colleague at AgelessrxNew Brunswick, New Jersey, United States
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AW
April Wyman, Mba, Pccp
Colleague at AgelessrxPensacola, Florida, United States
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GC
Genderson Conde
Colleague at AgelessrxNaples, Florida, United States
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2 education records
Grantly Preece education
Health Coach Certification
National Board Of Health & Wellness Coaching
Bachelor'S Of Science, Dietetics & Human Nutrition
FAQ
Frequently asked questions about Grantly Preece
Quick answers generated from the profile data available on this page.
What company does Grantly Preece work for?
Grantly Preece works for AgelessRx.
What is Grantly Preece's role at AgelessRx?
Grantly Preece is listed as Customer Experience Manager at AgelessRx.
Where is Grantly Preece based?
Grantly Preece is based in Greater Lexington Area, United States while working with AgelessRx.
What companies has Grantly Preece worked for?
Grantly Preece has worked for Agelessrx, Noom Inc., Starbucks, University Of Kentucky, and University Of Kentucky Martin-Gatton College Of Agriculture, Food And Environment.
Who are Grantly Preece's colleagues at AgelessRx?
Grantly Preece's colleagues at AgelessRx include Robert Brown, Jalyn T., Natalie H., Jennifer Hachenski, and Stefanie Morgan.
How can I contact Grantly Preece?
You can use AeroLeads to view verified contact signals for Grantly Preece at AgelessRx, including work email, phone, and LinkedIn data when available.
What schools did Grantly Preece attend?
Grantly Preece holds Health Coach Certification from National Board Of Health & Wellness Coaching.
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