Grant West Email & Phone Number

Saint Paul, Mn, Us

Eden Prairie, Minnesota, United States

• Proactively seek and implement methods to improve and/or streamline current processes to maximize productivity, workflows, and operational efficiencies within the Legal Department• Conducts business process mapping and assessments to determine how enterprise wide tools can be designed around current processes or whether processes should be altered to become more efficient• Selects and oversees implementation of new tools; explores ways to leverage existing or new tools to best fit… Show more • Proactively seek and implement methods to improve and/or streamline current processes to maximize productivity, workflows, and operational efficiencies within the Legal Department• Conducts business process mapping and assessments to determine how enterprise wide tools can be designed around current processes or whether processes should be altered to become more efficient• Selects and oversees implementation of new tools; explores ways to leverage existing or new tools to best fit Legal Department needs• Serve as the business system owner including manage the vendor selection, implementation, testing, global roll-out and training for any new software and tools in this space• Ensure cross-functional alignment with other key company departments• Track and measure adoption and utilization of department technology• Manage Legal Department analytics by pulling key performance indicators forthe various tools uses within the department• Provide support for special projects as requested Show less

Greater Minneapolis-St. Paul Area

Working closely with retail, wholesale, legal, and other business partners and preferred software vendors, I identify the data consumption requirements to determine and utilize the best software solution and design, generate, and distribute reports across the enterprise. Designed and generated reports and performed data analysis for various business areas including Retail Safety, Wholesale and Retail Loss Prevention, Wholesale and Retail Food Safety, Workers Compensation and General… Show more Working closely with retail, wholesale, legal, and other business partners and preferred software vendors, I identify the data consumption requirements to determine and utilize the best software solution and design, generate, and distribute reports across the enterprise. Designed and generated reports and performed data analysis for various business areas including Retail Safety, Wholesale and Retail Loss Prevention, Wholesale and Retail Food Safety, Workers Compensation and General Liability Claims Management, Legal Counsel, and Regulatory Compliance Frequently utilize various reporting and data collection tools such as Tableau, Microsoft Excel, Microsoft Power Pivot, MySQL, and Microsoft SQL Fluent in SQL and VBA Show less

Greater Minneapolis-St. Paul Area

Working closely with retail business partners and preferred software vendors, I collect both user and technical requirements to determine and implement the best software and hardware solutions across multiple business units. Coordinated deployment for up to 1,800 retail locations per change. Developed and deployed multiple program enhancements for Workforce Management, Loss Prevention, POS, Payments, Fuel, and In-Store Printing systems. Performed as functional and… Show more Working closely with retail business partners and preferred software vendors, I collect both user and technical requirements to determine and implement the best software and hardware solutions across multiple business units. Coordinated deployment for up to 1,800 retail locations per change. Developed and deployed multiple program enhancements for Workforce Management, Loss Prevention, POS, Payments, Fuel, and In-Store Printing systems. Performed as functional and technical expert in NCR-ACS, MTXEPS WinEPS, Retalix ServerEPS, Various POS & Payments Lane Hardware, Retalix StoreLine, AccessVia Web dSignShop, and March Networks SmartStore. Provided exceptional Tier 4 support to store system users and corporate business partners. Provided extensive system training for both onshore & offshore Tier 2 & 3 support analysts. Developed WinEPS configuration utility to simplify QA testing of WinEPS configuration and software updates. Standardized package development for payments application team. Developed multiple application tools utilized by both the POS and Payments application teams. Show less

Norfolk, Virginia Area

Fielding on average 50 calls per day, I offered on-the-spot resolutions for various Point-Of-Sale and in-store hardware and software issues.• Supported front-end systems for ~120 grocery locations. Applications and Hardware include NCR-ACS v4 & v6.0, MTXEPS WinEPS, VeriFone Everest+, Hypercom L4100.• Performed various support tasks for the receiving, payroll/Time & Attendance, bookkeeping, pricing, ordering, intranet, and user access applications.• Supported retail application… Show more Fielding on average 50 calls per day, I offered on-the-spot resolutions for various Point-Of-Sale and in-store hardware and software issues.• Supported front-end systems for ~120 grocery locations. Applications and Hardware include NCR-ACS v4 & v6.0, MTXEPS WinEPS, VeriFone Everest+, Hypercom L4100.• Performed various support tasks for the receiving, payroll/Time & Attendance, bookkeeping, pricing, ordering, intranet, and user access applications.• Supported retail application and hardware for multiple independent business owners.• Implemented multiple application and hardware updates.• Automated multiple daily support tasks.• Developed and implemented a pro-active issue reporting system for the NCR-ACS End of Day. Show less

Norfolk, Virginia Area

Directly supported the day-to-day functions of the Vice President of Farm Fresh Deli and Bakery merchandising, Maintained vendor and store relationships, and assisted advertising for weekly ad content. Streamlined deli and bakery inventory report consolidation. Automated weekly item movement reporting.

Norfolk, Virginia Area

Monitored and executed time sensitive accounting, payroll, pricing, and order processing using a mainframe user interface and shell language.

Norfolk, Virginia Area

Performed several roles within a retail location including front-end operations, customer service, receiving, pricing, payroll, bookkeeping, and center-store merchandising.