Trisha G. Email & Phone Number

Concord, Nh

➤ Administering, monitoring, and coordinating the Department's Human Resources Unit to support 230 employees.➤ Handling recruitment, onboarding, benefits and payroll, training and development, and performance management.➤ Contributing to employee relations, ensuring regulatory compliance, and performing human resources analytics.➤ Developing, administering, evaluating, interpreting, and monitoring compliance with policies, programs, and procedures.➤ Ensuring consistent interpretation and administration of federal/state laws and the Collective Bargaining Agreements.➤ Researching, analyzing, developing, planning, implementing, coordinating, and delivering training programs.➤ Overseeing risk management and safety programs to address organizational development and effectiveness issues.➤ Maintaining and updating training reports to ensure proper completion and filing/disseminating them as required.➤ Serving on the State Labor Management Committee and on the agency's Joint Loss Management Committee.➤ Serving as a member of various state workgroups to effectively develop, review and update policies and procedures.➤ Providing guidance and support for organizational development to meet short- and long-term goals and objectives.➤ Processing and reviewing candidates' pre-employment Motor Vehicle Records in accordance with RSAs.➤ Administering the agency's drug/alcohol and CDL programs under Federal Motor Carrier Safety Administration rules.

Concord, Nh

➤ Conducted informational sessions and presented at monthly new hire orientation and on-boarding sessions for programs.➤ Oversaw benefit programs such as FMLA, health, dental, retirement, and deferred compensation for 1650 employees.➤ Advised management staff, appointing authorities, supervisors, and employees regarding Division of Personnel Rules.➤ Managed policies and procedures to ensure accurate and consistent application.➤ Supervised employees in the CORE HR team for scheduling work, approving leave, and reviewing work for accuracy.➤ Interviewed applicants for position vacancies, made hiring recommendations, and conducted performance appraisals.➤ Gathered, formatted, and processed historical employment data and ran reports to be used by agency management.➤ Maintained and monitored employee personnel records, access to records, and transfer of employee personnel files.➤ Oversaw the agency-wide programs to ensure performance appraisals were conducted according to the Personnel Rules.➤ Supervised the preparation, processing and maintenance of agency records related to position status and other functions.➤ Maintained the department's organizational charts and provided guidance on the collective bargaining agreement.➤ Served as liaison between the agency and the State Division of Personnel to implement personnel actions.

Concord, Nh

➤ Initially came onboard as Administrative Assistant in 2012 to being promoted to HR Coordinator II in 2014.➤ Temporarily promoted to Human Resources Administrator for 6 months during vacancy due to leave of absence.➤ Conducted orientation for all new employees and explained the Division of Personnel Rules and department regulations.➤ Administered the benefits program including open enrollment and worker's compensation for more than 300 employees.➤ Served as the Department's Wellness Coordinator as well as co-chair of the agency's Health and Safety Committee.➤ Coordinated with Risk and Benefits Unit and insurance vendor on facilities issues and ergonomic evaluations.➤ Evaluated employment-related state and federal regulations in order to ensure agency compliance with statutes.➤ Supervised and trained the Human Resources team on all aspects of payroll, leave, new hire process, and other duties.➤ Assigned and reviewed work of team members and assisted with overseeing and administering personnel processes.➤ Counseled, guided, and advised Commissioners, Division Directors, Administrators, and employees on policies.➤ Developed and implemented short- and long-term strategies to effectively conduct all personnel management activities.➤ Prepared and calculated payroll utilizing 37 accounts including processing separation and retroactive payments.➤ Processed new hires, terminations, reclassifications and various other employee and position transactions in NHFIRST.

Concord, Nh

➤ Started as Secretary II in 2007 promoted to Program Assistant II in 2008 and promoted to Certifying Officer I in 2009.➤ Completed bi-weekly payroll reports for the Benefit Adjudication Unit for more than 300 employees.➤ Processed unemployment insurance, emergency unemployment compensation and extended benefit claims.➤ Processed, tracked, and reconciled manual and special checks for claimants with locked claims and trained coworkers.➤ Conducted fact-finding with claimants and employers and identified eligibility issues on unemployment claims.➤ Answered questions and communicated program policies, requirements, and procedures to claimants and employers.➤ Issued determinations involving non-separation issues and interpreted determinations for claimants and employers.

➤ Office Manager, Concord Imaging Center – Concord Hospital – 03/2005 to 06/2006➤ Assistant Office Manager, Rehab Secretary II, Rehabilitation Services – Concord Hospital – 06/2002 to 03/2005➤ Premium Remittance Administrator – Concord Heritage Life Insurance Company – 02/2002 to 06/2002➤ Office Administrator and Human Resources Coordinator – Parascript, LLC – 12/2000 to 10/2001➤ Human Resources Technician – Astarte, Inc. – 01/1998 to 12/2000