Grace Peterson Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois

•Oversaw daily operations in a 616-unit building.•Hired, trained, and supervised an 11 person staff.•Built and maintained trusted relationships between management, residents, and the Board of Directors.•Responded to inquiries from various parties, utilizing active listening, intuition, and open-endedquestioning skills resulting in quick issue resolution.•Participated in the development of operational, capital, and reserve budgets consisting of ~$3M.•Performed budget management tasks such as monitoring company performance against estimates andactuals.•Oversaw all accounts payable/receivable for the association.•Contributed to creating, improving and implementing departmental strategies, operational procedures, and policy development resulting in continuous improvement in community management and service.•Compiled and analyzed competitive vendor proposals that resulted in $15K savings to the association.

Michigan State

•Served as key marketing liaison for MSU branch of global publication. Facilitated the coordination and management of numerous specialty events throughout surrounding campus to drive participation and visibility among prescribed initiatives.•Collaborated extensively with more than 20 associates. Provided support and creative insight during weekly strategic meetings. Collaborated with team to brainstorm and synthesize new opportunities to enhance marketing strategy, emphasizing visibility and proper logistical planning of all events.•Conducted thorough review and assessments of key metrics. Identified viable target demographics, continuously developing new methods to bolster participation and visibility. Coordinated and developed key photographic content to ensure aesthetically engaging promotional materials.•Maintained expertise in strategic social media management and marketing procedures. Posted original and engaging content on Twitter and Instagram, ensuring relevancy to college-aged audiences.•Provided key support during numerous fundraisers and events. Coordinated topical projects including candy grams for Valentine's Day and other related initiatives. Liaised with representatives from local restaurants to endorse brands and maximize social media presence.