The Essential Services Commission promotes the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.I have been responsible for leading the 4 major streams of the IT Strategy aimed at creating a foundation for future growth and a transition to a data focused organisation as well as establishing delivery governance structures, reporting frameworks, governance groups and processes.

Developed a 10 year, $359M investment plan to drive improvements across the AirServices technology services.Put in place a detailed FY20 portfolio delivery plan including $53M of investments across 21 ProgramsDriving a portfolio wide delivery support capability uplift utilising a team of 8 portfolio and PMO specialists to enable the success of the ambitious delivery/ transformation plan

La Trobe University has recently undergone a comprehensive emergency response audit, the result of this audit was the requirement to review emergency response and travel safety processes to ensure the safety of La Trobe staff and students travelling abroad.Projects & Goals:• Develop an international emergency response framework, including policy, process, and supporting systemso Review and redesign the travel management policies and processeso Put in place traveller support systems and processes, including emergency response processes and real time traveller tracking• Recently Joined Project Pheonix, responsible for a complete overhaul of the student management processes and systems

Peter Maccallum offers care and treatment to cancer victims across Australia, in June 2016 Peter MacCallum Cancer Centre hospital is relocating to the Victorian Comprehensive Cancer Centre (a $1 Billion) facility purpose built for cancer research, treatment and education.Projects & Responsibilities:• Building Redevelopment Program – Application Reconfiguration project• Build and lead a team of business analysts to review the current IT applications environment and identify changes required to ensure operation following the move.• Coordinate the implementation of implementation of new systems and changes to existing system• Design the building access model, driven by Active Directory credentials, accommodating multiple treatment partner organisations.• Coordination of multiple teams across the hospital to decentralize the reconfiguration and testing of over 250 applications.

Lead BA activity across a range of high impact projects including:Research Administration Strengthening Programme: A transformational program of work focused on improving the support and administration of research and research students across the universityIntegrated Research Administration SystemThe design and implementation of an end-to-end process and system which will support the entire life cycle of research administration at Monash University.Monash Top Level Domain Implementation• Alumni & Donor Information Management System Improvements• Monash Payment Gateway PCIDSS Compliance Project

In 2012 Monash University initiated the strategic investment program, a $90M spend over 5 years focusing on projects which transform the university. The Strategic Investment Planning & Control department is responsible for;- Ensuring resources are focused on projects which deliver the highest impact, - Ensuring strict project governance is in place- Monitoring and reporting on the performance of projects and portfoliosDuring my time as manager I built and lead a team of 4 to;- Put in place a comprehensive project tracking system and process- Implement a resource management system and process- Implement a time tracking solution across the organisation (approximately 550 people)- Transform the existing project and portfolio reporting into a comprehensive, fit for purpose reporting service

Worked on multiple high impact projects utilizing a range of BA competencies, including:- Planning- Requirements elicitation and analysis- Enterprise analysis- Solution assessment and validation- Benefits realization planning and monitoringWorking on the following projects:- Shared Services Program - Asset Management Project - Asset management system/ process implementation - IT asset inventory design and implementation - IT leasing service design- Novel to Active Directory Migration (university wide)- Mac OSX SOE design, build and roll-out- Windows 7 SOE design, build and roll-out

As a Solution Consultant, I was responsible for;• The implementation of ERP related projects and post implementation of financial application in the Australian and New Zealand Market• Ensuring user requirements are understood and suitably applied to the system.• Providing consulting and application training to clients to ensure competence.• Providing documentation, particularly in relation to procedures and training.• Ensuring quality support in response to clients on-going demands and their associated business solution.• Providing technical services during the installation of the software.

Hardcat is a software company, specializing in asset management/ financial software. Hardcat offers a complete ‘cradle to grave’ tracking and reporting package, including Maintenance, Stock, E Procurement, Depreciation and Help Desk modules.As the Project Manager my responsibilities included;Creation of project documentation and specifications; business requirements; project schedules, plan project lifecycles; implementation, testing, training and project handover; management of project teams; manage project budgets, etc.