Jess Greco Email & Phone Number

Purchase, NY, US

US

I oversee longer-term initiatives that build a sustainable chapter. This includes recruiting local leaders, fundraising, building relationships, developing programming, developing a communications strategy, and developing a volunteer pipeline. In 2018, I led a redesign of the Interaction Design Association NYC chapter’s operating model to align constituent.

San Francisco, California, US

San Francisco, California, US

I led all aspects of design: scoping, developing a coherent vision for the project, product planning, leading design and research initiatives. I partner with executive teams and internal stakeholders to align business goals with tactical efforts.In 2018, I led the largest strategic design program in the U.S. ($1.5M), a digital transformation program for a.

San Francisco, California, US

New York, NY, US

Saw the platform through a shift from a consumer-facing healthcare service to an enterprise SaaS platform. Partnered with leadership to refocus the product towards a B2B2C model, resulting in new contracts covering 500,000+ people.Used a service design approach to obtain buy-in to align tactical design efforts with strategic business goals, and build.

Pittsburgh, PA, US

Partnered with the VP of Education, course instructors and developers to design a companion mobile app for a sexual health education textline program. This program has been shared to all 56 Planned Parenthood affiliates nationwide.

New York, NY, US

Founded and revised three of four global User Experience Design curricula, serving 3,000+ students annually. Redesigned the curricula for the Part-Time User Experience Design (UXD) course, resulting in a 51% increase in student NPS scores in 6 months.Incorporated modern instructional design best practices, including active learning theory and flipped.

New York, NY, US

Taught User Experience Design in formats ranging from one day to ten weeks. Instructed 500+ students over the course of two years. Many work in design, research, product management and design leadership roles at companies including American Express, AIG, Audible, BNY Mellon, Google, Hearst, Mastercard, Morgan Stanley, Pivotal Labs, ProPublica, and.

London, GB

Partnered with product leadership at two Fortune 100 financial companies to conduct qualitative user research. This ranged from co-creation and other generative approaches to inform product strategy, to testing to assess utility and usability.

Brooklyn, NY, US

Responsible for end-to-end product design for the Amplify Tablet System, a native Android and web-based platform for lesson planning and classroom orchestration, in a dual-track Lean setting. Also led small teams in design and research in initiatives ranging from strategic design to executional design of features.Partnered with Head of Product to explore.

New York, NY, US

Contributed to the WSJ redesign as part of the cross-functional Article Page team,specifically ensuring articles addressed all types of media across viewports.I conducted contextual research into the Photography Dept.’s photo workflow. Identified inadequate photo tools resulting in ink and printing costs upwards of $3M a year. My findings formed the.

New York, NY, US

My team designed the first-ever app for Grand Central Terminal and Metro-North Railroad. I conducted intercept interviews, developed the value proposition, designed the first version of the app (with support from a brand designer), and tested the concept’s viability. We also successfully persuaded the MTA to share its data to ensure the value exchange was.

New York, NY, US

New York, NY, US

McGraw-Hill Excellence in Marketing Award, M Series Marketing Team, 2009

Master Of Fine Arts, Computer Art

Service Design Immersive

Leading Creative Ideation

Graduate Department Of Digital Arts

Bachelor Of Arts, Fine Arts, Art History