Greene Lisa Email and Phone Number

Managed over 150 customer calls per dayIncreased sales by 30%Maximized performance by monitoring daily activities and mentoring team members.Onboarded new employees with training and new hire documentation.Cross-trained existing employees to maximize team agility and performance.Developed and implemented business strategies to achieve business goals and stay competitive.Improved marketing to attract new customers and promote business.Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.Established performance goals for employees and provided feedback on methods for reaching those milestones.Evaluated employee performance and conveyed constructive feedback to improve skills.Investigated and resolved customer inquiries and complaints quickly.Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.Insurance verifications and submissionsAccomplished multiple tasks within established timeframes

Delivered effective and differentiated classroom instruction to range of neurodiverse students.Redirected students using Positive Behavior Support (PBS).Taught multiple subjects to students with intellectual or emotional disabilities.Instructed students with physical and cognitive disabilities.Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.Provided emotional support to students and families.Implemented behavior modification techniques to improve student social and academic performance.Improved behavior by modeling positive choices and teaching socially-acceptable options.Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.

Handled employee-related issues to improve performance, professional conduct, and attendance reliability.Created successful work schedules for each team member to maintain deadlines and fully staff shifts.Observed behavior of residents individually and in groups.Tracked inmates through head counts, visitor logs, and scheduled activities.Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.Built solid relationships with staff and residents to keep institution safe and secure.Enforced rules and regulations to maintain order among inmates.Restrained juvenile inmates when disturbances required physical intervention.Prepared reports to document incidents and violations.