Incident Responder serving private sector clients throughout the U.S. affected by security breaches.

Supported junior analysts handling large scale operations and investigationsManaged shifts and daily operations including event triage and delegation during incidentsResponded to security threats across a 300,000-person organization with firms in over 100 countriesLed the integration of a next generation AV tool to the SOC monitoring responsibility, including the creation of process documents and training the team on the analysis techniques for the tool

SOC/Security Monitoring AnalystReal time security event monitoring and investigation, along with manual monitoring of legacy systemsUtilized Splunk as a SIEM to monitor events as they occurSupported team growth and development with several special projects, including documenting existing use cases and creating SOPs/runbooks to facilitate future analysisIntroduced process improvements and retired unnecessary processes to free up team bandwidth

L2 support on the Password Management team in the Identity Access Management departmentProvided support for enterprise password vaulting solutions for system accountsUtilized Cloakware (Xceedium) for production password management while working through release two of the project to implement CyberArk to replace the legacy toolProvided on call support to production application teams over weekend deployments and emergency password changes/break fixesUtilized various logs and troubleshooting tools to diagnose issues during testing phases and help application teams construct their application to application password requestsVolunteered to backfill an opening on the application security provisioning teamConfigured users access to various production applications throughout the enterpriseResponded to transfer and termination requests to ensure access was properly removed including immediate response to emergency revocation of privileged access

Full time hire into the Information Security division, Identity & Access Management department, while participating in a 12 month college hire programCompleted college to corporate transition training including 300+ hours of soft skill trainingParticipated in personal development programs including community service days, Rising Leaders Mentoring Circle, and business competency certifications to connect with the various revenue streams and their needs

Designed and created a SharePoint site to support the Regional Services Americas team, which supports critical applications such as supply chain and plant floor technologies at factories and warehouses across North America.Found unique ways to overcome design limitations and incorporate best practices in the new site.Collaborated with other members of the RSA team to ensure the site would meet their individual and group needs.Used HTML and JavaScript to create custom solutions for the site.

As an intern,Hired, trained, and supervised 55 university tour guides for the summer months.Managed all aspects of tours while also planning continuous training and leadership development.Interacted with the entire Undergraduate Admissions staff to undertake a variety of projects.As a tour guide,Volunteered to give tours of campus to prospective and accepted undergraduate students.Participated in undergraduate admissions events and professional development activities.

Counseled students in adjusting to college life.Communicated with other staff to resolve problems with students.Directed and participated in on- and off-campus recreational activities for residents.