Meg Green Email & Phone Number

Ypsilanti, MI, US

Detroit, Michigan, United States

- Researcher across four teams spanning the Buying-Selling real estate cycle, including both agents and clients. Articulated business strategies through a user lens while actively advocating for the research process.- Communicated research processes, benefits and outcomes to leadership; helped to resolve conflict and set expectations. Proactively assessed.

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United States

• In-house designer for 3 separate teams: OnBalance, Client Center, & Payroll, communicating across product & development teams.
• Performed user interviews, usability tests, and surveys to validate prototypes and future implementation plans.
• Created high-fidelity wireframes and mockups for developer use, aswell as interactive prototypes for realistic user testing.
• Conducted competitive analysis to keep products up to date withdesign trends.
• Lead story mapping sessions to introduce teams to UX methodology.
• Created a style guide and asset library for OnBalance & Client Center based on previous user research.

Ann Arbor, Michigan

Pillar was purchased by Accenture as a part of Industry X.0

Ann Arbor, MI

• Agile Consultant for government information services. Balanced needs of public with internal constraints and goals.
• Organized contextual inquiries to gain a holistic understanding of the user workflow and culture.
• Executed user interviews, diary studies, and usability tests, which resulted in both low and high-fidelity wireframes.
• Conducted heuristic evaluation and competitive analysis, which impacted current designs and resulted in a new style guide.
• Created story maps to measure short and longterm goals.

Ann Arbor, MI

• Conducted 2 week-long diary study for upcoming mobile title to identify user motivations, pain points, and delightful factors to attract players.
• Executed 3 competitive research analysis which revealed new ways to connect users and opportunities to create versatility in creative apps. One such analysis was across 5 different games.
• Created demographic study which confirmed current user expectations for current game.
• Ran multiple user satisfaction surveys to identify areas of growth and confirmed additional features.

• Identified key communication methods used by players in social deception games through 7+ playtest sessions resulting in the iterative improvement of key game mechanics
• Carried out a heuristic evaluation, which established wireframe parameters.
• Sketched 5 wireframes of mobile redesigns using iterative design methods & launched a brainstorm to create the most effective features.
• Produced high fidelity digital assets for an interactive prototype showcasing the redesigned application flow.
• Rewrote game instructions for improved new player onboarding & increased retention.
• Created updated icons and UI for Beta build

Royal Oak, MI

• Created best practices for UX research and design for VR.
• Conducted 5 user interviews and on-sight research for VR training program to identify relevant and useful content.
• Executed 5 user tests of VR training application for agile development of VR environment and UI design.
• Created a site map of a medical provider of over 4000 pages, reducing redundancies and improving navigation.
• Conducted competitive research for mobile and medical sites to inform redesign decisions, which was then presented to stakeholders.
• Created wireframes for mobile app based on competitive research.

Ann Arbor, MI

• Designed an interaction map in Adobe Illustrator to highlight the flow of thewebsite & identify navigation difficulty.
• Interviewed users at the Ann Arbor courthouse to identify needs &characteristics for personas.
• Conducted a comparative analysis of 7 competitors identifying areas ofsuccess & necessary improvement in MLH’s website.
• Administered a survey to gain insight into MLH’s typical audience & useropinion of the site’s functionality.
• Heuristically evaluated & identified design issues impacting users.
• User tested with 8 participants to verify findings and improve site navigation.

• UX Consultant on two separate game projects.
• Organized playtesting to determine delightful factors in mobilegame.
• Created 3 personas to understand audience needs & expectations.
• Executed 4 playtest sessions to determine pain points as well as delightfulfactors in the game.
• Created affinity diagram of combined research findings which resulted inthe redesign of particular aspects.
• Sketched low fidelity wireframes of redesigns & created greyboxes.

Holland, MI

• Tutored Mandarin Chinese to a high school student with no previous foreign language experience

• Lead classrooms of various subjects and various grade levels, ranging from Pre-K to 12th, including special education
• Acted as teacher, mentor, and tutor

Michigan State University

• Organized recruiting events
• Worked with club officers to fulfil club constitution and bylaws
• Created MSU Fencing’s Twitter account (msu_fencing)
• Regularly updated team events and posted live-results during tournaments on twitter and FB

Michigan State University

• Lead classrooms of various subjects and various grade levels, ranging from Pre-K to 12th, including special education
• Acted as teacher, mentor, and tutor

Michigan State University

• First-responder to classroom technical issues and computer lab issues
• Assist professors and students to troubleshoot basic office hardware problems
• Set-up and take down of IT equipment for a variety of events

Master’S Degree, Human Computer Interaction

Activities and Societies: SOCHI, Informative Gamers

Bachelor Of Arts (B.A.), Chinese Language And Literature

Activities and Societies: Fencing, Kappa Delta Pi, Language for Kids,

Education record

Activities and Societies: Student Mayoral Committee, Drama, Choir, GSA, Musical, Tennis