Greg Bailey Email and Phone Number
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▶️ Over 29 years experience in General Insurance with various responsibilities including designing and producing MI, carrying out analysis work, making recommendations, producing assessments, reports and specifications, testing and delivering solutions to improve processes, performance and service levels. ▶️ A wealth of Financial experience from academic and work backgrounds as well as on the job experience including: Operating Expense Budgeting and Variance analysis, Rolling reviews, Monitoring the Average Cost of Closed Claims, Claims Insight meetings and Benefits tracking.▶️ Produced regular daily/weekly/monthly/quarterly and Ad hoc MI reports to relevant committee, board and other meetings, reporting on underperformance, trends, concerns and themes etc.▶️ Produced board, committee and other management meeting packs and produced accurate MI reports & Dashboards often collating data from various areas across the business.▶️ Used several sources of data to translate into high-level analysis, through SAS Visual Analytics.▶️ Helped to identify data issues, perform root cause analysis and provide solutions to improve data integrity and accuracy.- Worked with Continuous improvement and Operational business areas to track and monitor the impact and benefits of process changes. ▶️ Experience working closely with members of the Leadership team on Budgetary control, Benchmarking, Stretch Benefits, Strategic Planning, Average Cost of Claims, Resourcing and many ad-hoc investigations.▶️ Able to Manipulate Data and MI utilising skills in MS Excel, MS Access, SAP Business Warehouse, SAS VA and Tableau.▶️ Market experience gained through involvement with Claims Benchmarking giving insight into Co-op Insurance results compared with Peer results.
Direct Line Group
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- directlinegroupcareers.com
- Employees:
- 5390
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Claims AnalystDirect Line Group Oct 2023 - PresentLeeds, England, United Kingdom
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Insight AnalystMarkerstudy Insurance Services Limited Dec 2020 - Aug 2023Manchester, England, United KingdomJoined Markerstudy in Dec 2020, following the sale of Co-op Insurance. Here I broadened my experience working with a wider number of areas across the business. Achievements here included:▶️ Proactively built and maintained relationships with business areas - collaboratively working together to deliver data driven decisions.▶️ Designed and built a Claims MI reporting suite providing analysis of key metrics such as Claims volumes, Costs, Lifecycle etc. ▶️ Introduced Workflow MI to various areas of the business to provide visibility to management to improve control of Tasks Received, Completed and Outstanding, allowing Productivity to be increased, Backlogs to be minimised, processes to be made more efficient and Customer experience to be improved.▶️ Introduced a Customer Relations suite of MI giving Management the information they need at their fingertips, and allowing drill down to analyse reasons for complaints.▶️ As well as allowing users to be self-sufficient and to get the MI easily at their fingertips I removed duplication of effort and time consuming collation of MI for the Operational Team Managers.▶️ Worked with Conduct Risk colleagues to provide them with access to dashboards and reports to enable them to slice and dice MI, enabling them to spend more time monitoring and challenging performance across Brokers and Products rather than pulling together the data from a number of sources.▶️ Shared my knowledge of SAS VA to upskill colleagues across the business on the use of SAS VA, giving training to users across the Operational areas. Also embedded SAS VA as a tool to replace SAS Web Reporting Studio. -
Claims Insight ConsultantCo-Operative Insurance Ltd Oct 2011 - Dec 2020Manchester, United Kingdom▶️ Provided expert insight and leadership in the review of claims costs, estimates and trends to ensure General Insurance (GI) Profit & Loss clarity.▶️ Worked with Operational managers and Supply Chain and Influenced Senior Business managers to make informed reserving & pricing decisions.▶️ Used data analysis techniques and knowledge of business processes to identify and interpret claims trends in order to make recommendations and influence senior management. ▶️ Used claims GI market knowledge and financial awareness to promote a greater understanding of the drivers of claims trends. ▶️ Skills and experience include:* Commercial and financial understanding of General Insurance Claims.* Excellent presentational and influencing skills.* Ability to analyse data, using a variety of tools and techniques, to identify, develop and test theories and assumptions.* Knowledge of General Insurance Profit & Loss, General Insurance Claim’s operations and Actuarial requirements.* Benchmarked General Insurance Claims performance to understand Strengths, Weaknesses, Opportunities and Threats.* Monitored the impacts of weather events, in particular on Home claims, to better understand the frequency, development and financial impact of this type of claim.* Tracked & reported on benefits from Initiatives which delivered c£15m of Annualised savings across Motor & Home product lines.* Provided robust challenge and worked in collaboration with partners from across the business to understand and improve performance.
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Business AdviserThe Co-Operative Bank Plc 2006 - 2011Manchester, United KingdomManaged the Cost Control team between 2010 and 2011.▶️ Supported the development of changes to systems, enabling quicker and more efficient processing and reconciliation of Bulk payments, and allowing new suppliers to be introduced to this method of payment.▶️ Produced Process maps defining the key stages in the processing of Bulk Payment exceptions.▶️ Developed a Cost Control model in MS Access, providing MI on payments made via SAP.▶️ Played a key role in the MPCI Claims Benchmarking, including coordinating the submission of data and investigating areas of concern.▶️ Monitored and reported on variances and trends in the Average Cost of Closed Claims and attended the Claims Cost Insight meetings each period.▶️ Supported investigations into areas of concern including Large Loss movements and Weather related incidents.▶️ Tracked Benefits following the Claims Transformation project, before handing these over to relevant business areas. Continued this work by defining the methodology and reporting on new Stretch Benefits.▶️ Played a key role in the management of the GI Claims Operating expense budget and set up models to monitor and control FTE’s, and manage vacancies following the Claims Transformation project. -
Principal Business AnalystThe Co-Operative Bank Plc 2003 - 2006Manchester, United Kingdom▶️ Responsible for all aspects of Budgetary Planning and Control of Operating Expenses within General Insurance (GI).▶️ Played a key role in the introduction of Operating Expense Budgets to GI, including reforecasting the Budget 3 times per year. Helped to formulate budgets working closely with key members of the management team across GI and contributed to Strategic planning.▶️ Provided support, advice and guidance to staff and managers for all Budget related matters.▶️ Produced regular reports at the end of each period including variance analysis reports against budget and forecast. Other reports produced on a regular and ad-hoc basis.▶️ Monitored large payments to suppliers and ensured that adequate provision was made for Accruals and Prepayments each period and at year end.▶️ Ongoing monitoring of postings to ensure that only valid costs were incurred by GI. This often required liaison between Managers, Project Accountants, Project leaders, Finance department, External suppliers and other CFS staff to resolve issues.▶️ Key contact for the ABC (Activity Based Costing) model used to allocate all Central costs to products. This included checking the model assumptions and challenging allocations from other divisions to GI, as well as refining the split of costs to GI products.
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Principal Business AnalystCo-Operative Financial Services 2002 - 2003Manchester, United Kingdom▶️ Responsible for first line management of 12 analysts, including planning and resourcing projects with appropriate analysts and monitoring progress. I was also responsible for the performance reviews of trainee analysts and was involved in the delivery of the Training for new Analysts.
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Senior Business AnalystCo-Operative Financial Services 2000 - 2002Manchester, United Kingdom▶️ Responsible for various projects including Year 2000, Business Recovery, New LAN, Defining Service levels and Staffing models.
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Business AnalystCo-Operative Financial Services 1996 - 2000Manchester, United Kingdom▶️ Responsible for supporting other Business Analysts in Admin. Non Life, and for building and maintaining various end user systems in MS Access. Worked with colleagues in operational areas, to gather requirements, produce specifications and improve process efficiency. ▶️ Involved in changes to Direct Input Systems in Admin. Non Life.▶️ Tested elements of the COGEN system.
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Trainee Business AnalystCo-Operative Insurance Society Ltd 1994 - 1996Manchester, United Kingdom▶️ Responsible for sourcing, preparing and presenting Management Information and supporting Business Analysts on project work.▶️ Redesigned, Rebuilt and maintained a major part of the MI system in Admin. Non Life.
Greg Bailey Skills
Greg Bailey Education Details
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Manchester Metropolitan UniversityAccounting And Finance -
University College Of SalfordBusiness And Finance
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University College SalfordBtec Ond In Business & Finance.
Frequently Asked Questions about Greg Bailey
What company does Greg Bailey work for?
Greg Bailey works for Direct Line Group
What is Greg Bailey's role at the current company?
Greg Bailey's current role is Claims Analyst at Direct Line Group.
What is Greg Bailey's email address?
Greg Bailey's email address is ga****@****ail.net
What schools did Greg Bailey attend?
Greg Bailey attended Manchester Metropolitan University, University College Of Salford, University College Salford.
What are some of Greg Bailey's interests?
Greg Bailey has interest in Education.
What skills is Greg Bailey known for?
Greg Bailey has skills like Project Management, Insurance, Change Management, General Insurance, Claims Management, Financial Analysis, Information Management, Claims Insight, Budgetary Control, Benchmarking, Business Process Improvement, Business Analysis.
Who are Greg Bailey's colleagues?
Greg Bailey's colleagues are Joanne Hutchinson, Charlie Tumber, Mark Brown, Alan Beard, Sargam Boy, Nick Shearon, Flynn Berry.
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Greg Bailey
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Greg Bailey
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