Greg Bielec Email & Phone Number

Experienced and successful in many areas of business. Highly motivated top performer. Excellent organizational and task management skills. Obtains a strong work ethic and the drive to succeed.

Listed skills include Team Building, Customer Service, Customer Satisfaction, Sales, and 14 others.

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  Assistant Service Manager

  West Herr Automotive Group

  Mar 2001 - Present - Buffalo/Niagara, New York Area

  Valuable top Service Department leader for West Herr Auto group. Assistant Service Manager for multiple brands, and Ford Fleet Service Manager. Consecutively ranking in the Top 3 for entire West Herr Automotive Group. Manage processes to increase profitability on service drive. Excels with customers and warranty companies to ensure all accounts are kept updated and current. Provide Fleet companies with updated vehicle needs, account balances, and monitor fleet vehicle condition and upcoming concerns. Utilize service incentives to increase dealership profitability and retention. Excellent Communicate skills with customers through all steps of service process. Prepares estimates and work with extended service warranty companies. Manage open repair orders. Administer problem solving skills with technicians and customers, while explaining technical issues in understandable way. Successful resolution of customer related issues, while maintain a high level of customer satisfaction while achieving a profit.