Consultant, Lead Technical Product Manager for the legacy SAP AFS Core Order Management services as part of the Marketplace Supply Chain Technology (MSCT) group- Nike USA• Lead team of Business System Analysts and Engineering Analysts.• Successfully used Agile methodologies to plan and manage quarterly development of features and defect resolution.• Developed feature roadmaps and defined features, epics and stories in response to requests from Nike regional and technical groups.

• Successfully utilized Agile methodologies to manage feature definition and development. • Developed a process for reducing surgery and inventory costs for surgery centers. This process provides for the full tracking of instruments and implants from the warehouse to the surgery and return. The process makes use of barcodes and IoT technology to efficiently identify, pack and ship items needed for surgeries and eliminate costs due to missing, misdirected, and discarded instruments and implants. • Developed a standardized interface for the exchange of manufacturer data and order information between the workSmart! SaaS application and manufacturer ERP systems. This results in an approximate seventy-five percent reduction in the time needed for the implementation of an electronic interface that meets manufacturer needs.• Achieved full ship acceptance for the completed design and implementation of electronic order interfaces with five medical implant manufacturers thus allowing orders to be submitted over the internet to the manufacturers’ order management systems, increasing order accuracy, and reducing order cycle time and manpower requirements.• Completed company SAS70 Certification for 2009 and 2010 and SSAE16/18 Type 2 SOC 1 Certification for 2011 through 2019.• Established Quality Assurance test procedures for the hand held and web SaaS applications which has resulted in very few escaping defects and extremely stable system.

• Resolved high priority system wide network and cellular handset issues to increase customer satisfaction.• Reduced device management costs through the implementation of over-the-air software reprogramming of cellular phones on the T-Mobile network.• Defined the requirements for a cellular phone-based network monitoring and reporting feature. This allows real-time measurement of cell phone and wireless network performance.

• Recruited and developed a high performance team of 19 software engineers that developed Telematics and Bluetooth software for two generations of Motorola cell phones, resulting in over $100 million in sales.• Spearheaded and enforced the creation and approval of a Telematics Portable Feature Requirements Document. This was the first such document in 10 years of Telematics portable development, and reduced feature creep and late feature additions during integration by over 80%, and became the standard reference for defining functionality for new customer projects.• Proposed and wrote marketing requirements specification for the use of a common accessory interface software module for use in all Motorola cell phones. This project is expected to reduce accessory interface development costs by at least two-thirds over the next few years.• Contributed to communication protocol design activities, technology evaluations, software design and code reviews, high-level software architecture definition and defect analysis.

• Successfully transitioned all DataTAC subscriber devices to maintenance of line status on time and under budget.

• Built the field application engineering and technical publications staff into a single customer focused team.• Spearheaded the development of a complete and useful integrators guide for OEM wireless modem customers. This guide was praised by all OEM customers and was used as a template for the development of integrators guides for similar RF modules in the rest of Motorola. • Proposed and justified the development of a software API kit for low level OEM integrators with a selection of sample applications and source code. This item saved approximately $1 million in support costs, and reduced the average product integration times for OEM customers by 3 months

• Proposed and drove the development of a CD-ROM and website containing all necessary information for integrators of wireless modem products. This eliminated many of the hurdles to customer integration projects, and resulted in a 40% increase in design in awards.

• Successfully developed US business for an in-vehicle wireless modem.• Created distribution relationship with the BellSouth nationwide wireless data network.• Built relationships and resolved distribution issues with BellSouth and T-Mobile wireless data carriers in Europe.

• Internal product manager for OEM and portable wireless modem products. Responsible for pricing, accessories and product configurations.• Developed an online accessory guide for wireless modem products to assist sales team members in ordering products for their OEM customers. This reduced support calls on accessory ordering by over 90% and eliminated incorrect orders.• Completed major proposals in response to third party RFPs.

• Managed the development of ten wireless modem products to ship acceptance status over a nine-month period, allowing the company to recognize over $50 million in revenue, and beating expectations for the activity by nine months. Worked closely with international wireless carriers Telstra, BellSouth, and T-Mobile on product requirements and certification.• Successfully developed concept and managed development program for a new in-vehicle wireless modem for use in Europe, North America, and Asia. This design resulted in a 5X reduction in product cost compared to the previous product. UPS adopted this design for use in their delivery vehicles in Europe

• Completed transfer of modem manufacturing to a new factory in Germany. • Completed mobile modem project on time for delivery to large international customer.

• Completed software development for mobile modem ahead of schedule.• Developed extended memory software model for mobile data terminals.