General Manager of all UAE& Pakistan Fuels branches and Performance Manager for the East & South Europe, Middle East and Africa (EEMEA Region).Championing the growth and strategy by combining Operational Excellence, Technical Governance, HSE, Quality, Digital and IT.

Commodities Manager for Abu Dhabi and Fujairah branches, responsible for all Testing & Inspections services in our Operations and Laboratories. Responsible for the Digital Transformation, Process and Operational Support for all Middle East Region Commodities offices.

Working as a Senior Manager within the Digital Transformation and Information Systems team of the Commodities Global Service Line.Responsible for improving the system uptake by the business end-users and driving a harmonized Global process flow throughout all core systems:-Laboratory LIMS-Operations Job Management-Invoicing & Accounts-Field Inspection Reporting & Mobile apps-Customer Portals & system integrations-Sales & Marketing CRM tool-Data & Business Intelligence reportingContinuously working on international LEAN process improvement projects coupled with system deployments, both internal and external to the business.

 Responsible for all regional Operating systems including (but not limited to) LIMS (Lab), Inspection reporting (Field), Management (Accounting, Operations and Administration). Ensuring that all regional offices have correct access and facility to use these systems through Project deployment, roll-out, training and follow- up. Design and communicate improvements and enhancements to the systems with the Global teams responsible. Also address issues and bugs accordingly between end users and support teams. Streamlining operational processes and Administration in all company areas using System assistance and Lean Management principles. Driving new strategy for improved service throughout all business areas; internal and customer facing. Directly Manage the Central Administration team responsible for reporting and invoicing regional Inspection and testing work.

Managed a successful department through several growth and development stages in Commodities Inspection and testing. Directly led the Coordination team, responsible for managing Inspection activities in UAE, Pakistan, Iraq, Yemen, Sudan and Iran in all aspects of O&P inspection. Also controlled high-level blending and analysis jobs for key clients, specifically in Gasoline (and associated products) and Gasoil activities.Effectively combined several departments (Coordination team, Administration team, Inspection Field staff, PSI department, Laboratory and driving staff) to work alongside one another and achieve a common goal, budgetary targets and process optimisation.Headed a new start-up O&P laboratory through expansion phases, until proficient in Full-spec Gasoline, Gasoil and Fuel Oil testing as well as Basic Crude, Naphtha and Jet analysis. Managed all reporting staff and developed process improvement procedures for Sample management and Handling. Fully directed a LIMS implementation project from design scope to go-live stages. Implemented Lean Management principles to revolutionise the Coordination and Inspection team systems from Job Nomination to Report and Invoice delivery. This drastically reduced our TAT to clients and resulted in the department being able to handle almost double the amount of jobs with the same headcount. Assisted in rolling-out the same Lean Management structure to other regional offices.Responsible for higher-level management aspects such as regular Client visits and Client development as well as complaint management and reconciliation. Also undertaking all regular reporting line manager duties.Member of the Regional management team responsible for upward reporting of Financial and Business Development reports, along with Regional Team planning for Growth strategy and expansion in line with budget proposals.