Greg Burns Email & Phone Number

Aurora, Illinois, United States

Aurora, Il

- Serve as primary point of contact for quality related issues from customers.- Maintain the voice of the customer regarding product, process, and quality systems and drive customer desired improvements.- Lead quality investigations and resolution of complaints in an prompt manner and be accountable for customer quality report management.

Aurora, Il

Technical Sourcing Manager responsible for understanding chemical manufacturing processes, supplier process capabilities and driving variation reduction at the supplier to minimize product quality and performance issues.- Lead customer excursion investigations that impact customer performance, drive continuous improvement, process control, management of change to enhance quality.- Build trustworthy partnerships with key personnel at suppliers and interact regularly in order to focus efforts and drive timely resolution of issues. Conduct rigorous supplier audits and scorecards to benchmark capability.- Responsible for the procurement of global chemical products, manage supply risk and optimize value by identifying and driving cost reduction opportunities. Cost savings initiative implementing 83% savings.

Aurora, Il

Accountable to lead and participate in all aspects of new product development in early R&D stage and continuing through production ramp to high volume manufacturing. - Identify and communicate critical path items and gaps for product commercialization with all key business partners. Clearly communicate risks to the organization to increase awareness of issues to allow better decision-making.- Accountable for pulling together global cross functional team members for product transfer function development to ensure project schedules and deleiverables are met (raw materials, mfg process and customer performance).- Own projects related to technology transfer of products to new global manufacturing sites. Work closely with local team member such as process engineering, sourcing, research and quality to coordinate the product transfer.- Develop and implement the qualification schedule providing on-site coverage and training.- Work with account teams and/or customers to collect performance feedback to drive performance based specifications. Provide point-of-contact for any issues related to quality or manufacturing of customer samples.- Six Sigma Blackbelt training completed with experience in Design of Experiments (DOE) and statistical process control (SPC).

Aurora, Il

Responsible for providing global product support to current and prospective customers to meet their technology needs. Develop and maintain strong relationships with customers to provide engineering expertise and troubleshooting in order to maintain and implement new products and process best known methods for maximizing product performance in order to promote customer satisfaction in their use of new and existing commercial slurry products.- Provide mentoring, training and leadership to CMP engineers in R&D to increase their understanding of CMP processes and analysis of experiments in the area of aluminum, copper and barrier development.- Work as part of a high performance team developing slurry to provide CMP process support and technical input to plan and execute processes development to enable new and innovative slurries with optimized performance.- Support sales and co-development efforts by leading the design and execution of customer demos.- Perform polishing process optimization to improve internal product performance on CMP slurries using multiple polishing platforms. Develop and present data packages to customers and field applications engineers.- Work with the technical marketing group to define the technical presentations related to Copper/Barrier CMP technology, including product line training for global sales and applications teams.- Evaluate the polishing performance of multiple baseline slurry products alongside customer results to eliminate unnecessary polish testing and save over $300,000 per year.- Established benchmark data to compare and document the performance of commercial copper slurries.- Provide ongoing support for R&D, product commercialization and external customer support to semiconductor manufacturers through troubleshooting and new product demonstration activities.- Six Sigma certified Greenbelt using statistical techniques.

Colorado Springs, Co And Portland, Or

Accountable for manufacturing support, new technology integration, defect reduction, cost reduction, new tool qualifications, yield improvement and process optimization in chemical mechanical polishing.

Fabricated and performed mechanical tests on polymers.- Composed a training manual and performed experiments around the gas atomization of polymers.- Conducted experiments for the fabrication and mechanical testing of quasicrystal reinforced polymers.

Prepared ceramic waste forms for various characterization testing.- Completed extensive work in ceramic powder preparation, sample preparation and sample polishing.- Performed sample characterization using x-ray diffraction, optical and scanning electron microscopy.