Greg Mckenzie work email
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Greg Mckenzie personal email
My comprehensive experience includes hiring and management of staff of service representatives and supervisors, coaching and mentoring, development planning, and performance management. I have a proven ability to create, implement, and adjust action plans to drive business results and meet or exceed key performance objectives. I am able to analyze data and develop recommendations and solutions, with strong customer and results orientation. I'm a strategic thinker with the ability to develop innovative solutions. My excellent planning, organizing and leadership/supervisory skills allow me to to interact and communicate effectively at all levels in an organization.
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General ManagerArbor Crest Wine CellarsSpokane, Wa, Us
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Customer Service Center Team LeadGuardian Life 2018 - 2021Spokane, Washington AreaBusiness Project Lead for decisions with Dental Digital Assistant and Service Center Platform installationsTeam Lead for 20 Customer Service Representatives -
Liberty Management System, Associate ConsultantLiberty Mutual Insurance 2016 - 2018NationawidePartner with business leaders to design and implement their management system in conjunction with corporate design vision.Provide coaching and development support throughout department transformation.Facilitate Problem Solving Workshops with focus on improving business outcomes. -
Liberty Management System, Senior Business AnalystLiberty Mutual Insurance 2014 - 2016NationwideLed Management System Workstream through phases of design and deployment.Provided coaching and development support to managers during department transformation.Led problem solving workshops to identify root causes and countermeasures.Collaborated with leaders to implement, evaluate, and adjust action plans to meet desired outcomes.
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Claims Service Center, Assistant Operations ManagerLiberty Mutual Insurance 2010 - 2014Liberty Lake, WaPartnered with site manager to oversee daily operations of 155 seat call center.Manage, coach, and develop team of 5 supervisors and project staffing needs.Guide managers through all employment aspects, from recruiting and onboarding, coaching and development, and performance management.Create and implement action plans with supervisor team to achieve business objectives
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Claims Service Center, Support SupervisorSafeco Insurance 2007 - 2010Liberty Lake, WaManaged a team of 13 – 15 service center representatives obtaining first notice of loss and responding to customer inquiries. -
Human Resources Representative And RecruiterSafeco Insurance Company 2004 - 2007Liberty Lake, WaPrimary contact for employees, including managers, for all their employment and policy needs and recruiter for multiple departments.Investigator for employment complaints and company representative for hearings.Conduct on-boarding sessions on company culture and policies and facilitate diversity and education workshops.
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Human Resources Representative And RecruiterSafeco Insurance Company 2004 - 2007Liberty Lake, WaPrimary contact for employees, including managers, for all their employment and policy needs and recruiter for multiple departments.Investigator for employment complaints and company representative for hearings.Conduct on-boarding sessions on company culture and policies. Facilitate diversity and education workshops.
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Insurance Sales & Service RepresentativeSafeco Jan 1998 - Feb 1999Customer Service on behalf of independent agents
Greg Mckenzie Skills
Greg Mckenzie Education Details
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Business Adminstration -
Lean Professional For Service -
Lean Six Sigma Green Belt
Frequently Asked Questions about Greg Mckenzie
What company does Greg Mckenzie work for?
Greg Mckenzie works for Arbor Crest Wine Cellars
What is Greg Mckenzie's role at the current company?
Greg Mckenzie's current role is General Manager.
What is Greg Mckenzie's email address?
Greg Mckenzie's email address is gm****@****ife.com
What schools did Greg Mckenzie attend?
Greg Mckenzie attended University Of Montana, Acuity Institute, Villanova University.
What skills is Greg Mckenzie known for?
Greg Mckenzie has skills like Insurance, Customer Service, Claims Management, Property And Casualty Insurance, Claim, Employee Benefits, Process Improvement, Training, Human Resources, General Insurance, Leadership, Commercial Insurance.
Who are Greg Mckenzie's colleagues?
Greg Mckenzie's colleagues are Emily Schilb, Delaney Daugherty, John Weisenburger, Katie Kalhar, Kyndra Johnson, Polly Blakely, Karrie Kalhar.
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2ashtonwoods.com, frontiernet.net4 +128137XXXXX
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Greg McKenzie
Boston, Ma3gmail.com, hotmail.co.uk, williamsmarston.com2 +161730XXXXX
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Greg McKenzie
Atlanta Metropolitan Area5nch.com, nch.com, nch.com, ymail.com, lowes.com2 +167840XXXXX
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Greg McKenzie
Eau Claire-Menomonie Area -
Greg McKenzie
United States
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