Delivery Manager - Servicenow
Current
Dec 2023 - Present
AeroLeads people directory · profile
Greg Cantrell Email & Phone Number
Focused on ServiceNow CSM and FSO implementations by successfully bridging operational business process with ServiceNow technology
at
Xceltrait Inc.
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Focused on ServiceNow CSM and FSO implementations by successfully bridging operational business process with ServiceNow technology
Location
Plano, Texas, United States
Who is Greg Cantrell? Overview
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Quick answer
Greg Cantrell is listed as Focused on ServiceNow CSM and FSO implementations by successfully bridging operational business process with ServiceNow technology at Xceltrait Inc., based in Plano, Texas, United States. AeroLeads shows a matched LinkedIn profile for Greg Cantrell.
Greg Cantrell previously worked as Delivery Manager - ServiceNow at Xceltrait Inc. and ServiceNow Implementation Architect at Tegria. Greg Cantrell holds Bsie, Industrial Engineering from University Of Arkansas.
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Email format at Xceltrait Inc.
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Xceltrait Inc.
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Profile bio
About Greg Cantrell
Greg Cantrell is a Focused on ServiceNow CSM and FSO implementations by successfully bridging operational business process with ServiceNow technology at Xceltrait Inc.. Colleagues describe them as "I consider reporting to Greg as my most rewarding professional experience thus far. Greg's passion for IT Governance while finding the right balance of flexibility for fluid operations always inspired me. He fostered a highly collaborative IT Gov team that enjoyed laying down the tracks of industry best-practice processes and necessary transparency to add value to the business. In addition, Greg is the most articulate person I know and a wonderful communicator. If he sees that someone does not understand what he is communicating, he finds a way for them to assimilate the content from their point of view. Greg is a detail-oriented, compassionate and respectful manager, always seeking to improve synergies, both intra and extra IT, as well as the perception of IT within the business units. I shall always consider Greg a great mentor and wholeheartedly recommend him to any organization."
Current workplace
Greg Cantrell's current company
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9 roles · 26 years
Greg Cantrell work experience
A career timeline built from the work history available for this profile.
Servicenow Implementation Architect
Managed the Tegria ServiceNow team with responsibility for roadmap architecture, leading the SN team and implementation for both internal and external client facing projects. Deployed and extended the MVP solution to ~180 clients for which Tegria provides Tier 1, T2/T3 application support and technical services. The Tegria platform was built on a domain.
Dec 2022 - Dec 2023
Senior It Manager, Process Improvement (Servicenow)
Partnered with IT and Business Operational leadership to develop strategies for critical IT Services for both IT and related business processes. Implemented solutions that align with best practices per ITIL guidelines and developed appropriate technology on the ServiceNow platform.
Apr 2017 - Dec 2022
Senior Project Manager, It Infrastructure
Successfully delivered multiple projects: ServiceNow ITSM implementation, data center move, several dozen office relocations, installation of Cisco VoIP system to more than 20 branch offices
Jun 2012 - Mar 2017
Program Manager
Program Manager responsible for the transactional management of the GENBAND / Nortel integration. Worked closely with Nortel staff to manage delivery of over 200 work orders for transfer of data, applications, and intellectual property. Controlled and reported the spend associated with this work and built executive communications for status of the overall.
Sep 2010 - Aug 2012
Director, It Governance
Ntt America
Responsible for relationship between Information Technology and internal business units. This included management of business analysis, requirements funnel, internal IT process improvement, information security and IT project management.
Oct 2008 - Sep 2010
Director, It Development
Ntt America
Responsible for Application Integration, Management and Monitoring applications supporting the Global IP Network, and Web sites and applications.
Feb 2007 - Jan 2009
Senior Technical Manager
Responsible for development teams for intranet, customer portals, web applications, integration and monitoring.
Mar 2006 - Feb 2007
2000 - Feb 2006
1 education record
Greg Cantrell education
-
University Of Arkansas
FAQ
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Quick answers generated from the profile data available on this page.
What company does Greg Cantrell work for?
Greg Cantrell works for Xceltrait Inc..
What is Greg Cantrell's role at Xceltrait Inc.?
Greg Cantrell is listed as Focused on ServiceNow CSM and FSO implementations by successfully bridging operational business process with ServiceNow technology at Xceltrait Inc..
Where is Greg Cantrell based?
Greg Cantrell is based in Plano, Texas, United States while working with Xceltrait Inc..
What companies has Greg Cantrell worked for?
Greg Cantrell has worked for Xceltrait Inc., Tegria, Accentcare, Inc., Genband, and Ntt America.
How can I contact Greg Cantrell?
You can use AeroLeads to view verified contact signals for Greg Cantrell at Xceltrait Inc., including work email, phone, and LinkedIn data when available.
What schools did Greg Cantrell attend?
Greg Cantrell holds Bsie, Industrial Engineering from University Of Arkansas.
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