Greg Cantrell is a Focused on ServiceNow CSM and FSO implementations by successfully bridging operational business process with ServiceNow technology at Xceltrait Inc.. Colleagues describe them as "I consider reporting to Greg as my most rewarding professional experience thus far. Greg's passion for IT Governance while finding the right balance of flexibility for fluid operations always inspired me. He fostered a highly collaborative IT Gov team that enjoyed laying down the tracks of industry best-practice processes and necessary transparency to add value to the business. In addition, Greg is the most articulate person I know and a wonderful communicator. If he sees that someone does not understand what he is communicating, he finds a way for them to assimilate the content from their point of view. Greg is a detail-oriented, compassionate and respectful manager, always seeking to improve synergies, both intra and extra IT, as well as the perception of IT within the business units. I shall always consider Greg a great mentor and wholeheartedly recommend him to any organization."