Xceltrait Inc. (A Coforge Company) is a premier IT company delivering cutting edge and effective ServiceNow based IT Service Management, Customer Service Management, platform-based product development and Staff Augmentation solutions to a diverse client base.
We provide expertise, leadership, and knowledge in the following areas:
IT Service Management
We deliver ITSM processes based on ITIL ® with the use of pre-defined and proven process configurations for core ServiceNow modules including:
Incident, Problem, Change Management
Knowledge Base
Service Catalog
CMDB
Self Service Portals
Customer Service Management
We provide ServiceNow based Customer Service Management (CSM) solutions including configuration of:
Customer and Consumer Service Portals
ServiceNow Communities
Managing brand risk on Social Media Channels (Xceltrait's custom solution)
Remote Development and Administration Support
Xceltrait, through multiple combinations of offsite and / or offshore resources can assist with remediation / development and administration of your ServiceNow instance
Staff Augmentation
We offers expert IT staff augmentation services across a variety of IT skillsets
XcelSocial 1.1, our Now platform based app is certified and available on the ServiceNow app store! XcelSocial is a natively integrated tool for ServiceNow that helps proactively capture and manage customer issues from social media platform.
Company Details
- Employees
- 24
- Founded
- 2006
- Address
- 5525 N Macarthur Blvd,
- Phone
- (630) 851-8947
- in****@****ait.com
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- xceltrait.com
- Keywords
- IT Service Management, IT Consulting & Staff Augmentation, ServiceNow, ITSM, Customer Service Management, ServiceNow app creation, Application Development, Self Service Portals, Now paltform based product development.
- HQ
- Irving, Texas
Xceltrait Inc. (A Coforge Company) Questions
Xceltrait Inc. (A Coforge Company)'s helpline number is (630) 851-8947
Xceltrait Inc. (A Coforge Company)'s website is xceltrait.com
Xceltrait Inc. (A Coforge Company)'s LinkedIn profile is https://www.linkedin.com/company/xceltrait-inc
Xceltrait Inc. (A Coforge Company) has
24 employees.
View email and phone details for 24
employees at Xceltrait Inc. (A Coforge Company).
Xceltrait Inc. (A Coforge Company)'s industry is
IT Services and IT Consulting
Xceltrait Inc. (A Coforge Company)'s top competitors are
Persistent Systems,
Nagarro,
Niit Technologies Limited,
Kelly Science, Engineering, Technology & Telecom,
Servicenow,
Coforge,
Rythmos,
Incessant Technologies Is Now Coforge,
Sabre Corporation,
Proviniti.
Xceltrait Inc. (A Coforge Company)'s support email address is info@xceltrait.com
Xceltrait Inc. (A Coforge Company)'s categories are IT Services and IT Consulting
Xceltrait Inc. (A Coforge Company)'s founding year is 2006
