Greg A. Cook Email & Phone Number

Pickerington, Oh, Us

Coconut Creek, Florida

- Drive the improvement of processes and systems- Measure and test procedures for improving efficiency and engagement- Develop metrics for evaluating processes and efficiencies- Work with human resources to develop curriculum and training- Establish and streamline processes, improve use of systems and business practices across departments- Strengthen practices that contribute to a positive culture, increase employee engagement and satisfaction

Coconut Creek, Florida

- Develop tracking spreadsheets for multi-use reporting of Junior Achievement program information- Create and integrate scheduling calendars for Program Director for use in coordination of staff information, communication and delivery of program materials- Evaluate, develop and implement processes and procedures for interdepartmental workflow - Coordinate daily registrations for 70 volunteers- Provide levity through humor

Tampa/St. Petersburg, Florida Area

PROJECT MANAGEMENT/COLLABORATION- Project Manager for enterprise-wide rebranding initiative- Member of cross-functional team for enterprise-wide projects, including new core operating system, deployment of Interactive Teller Machines (ITMs) in 22 branches and numerous mergers- Developed and managed marketing department’s $4 million annual budget- Oversaw all aspects of high profile events, including new headquarter grand opening, branch openings and annual Board of Directors' meeting- Managed high profile C-Suite branding and merchandising initiatives STRATEGY/ANALYSIS- Coordinated market research for developing individual branch strategies based on market segments, trends, demographics and risk- Managed strategic campaigns including targeting, delivery channels, communication and ROI- Developed and managed product communications, regulatory notices and Annual ReportINITIATIVES- Oversaw development of operational manual aimed at managing business unit timelines - Developed first online ordering system for pre-approved merchandising materials aimed to support revenue initiatives- Created centralized collateral coding system of hundreds of branded elements

Lake Mary, Florida

- Recipient of Competitive Advantage Pillar Award for development, design, testing, and rollout of the SurveyExpert product- Created financial and marketing customer databases and quality control of data- Program testing of internal tools used for management reporting- Initiated the development of internal tool reducing database creation time by 50%- Responsible for analyzing and implementing procedures for improved process flow(formerly Harland Financial Services)

Jacksonville, Florida Area

- Reviewed medical surveys for accuracy and developed spreadsheets for input, tracking,and reporting to management and government agencies

Jacksonville, Florida

- Served as liaison to Florida Bankers Association. Promoted to Bank Officer after 6 months- Maintained statewide market share system for organizational reporting - Coordinated the collection and analysis of deposit data- Served as Coordinator for the CRM database- Obtained Dun & Bradstreet and custom market area reports requested by management- Assisted with execution of audit programs(formerly First Union Bancorp)

Orlando, Florida

- Primary emphasis in commercial and consumer loan operations as well as branch auditing(formerly First Union Bancorp)

Columbus, Ohio

- Emphasis in major loan areas, with concentration in operational and financial evaluations and documentation review. Promoted after 1 year- Responsible for execution of audit programs associated with internal controls and procedures- Discussed findings with management prior to issuance of report and evaluated theadequacy of corrective action

Columbus, Ohio Area

- Solely managed district of 3 counties- Attained the level of Examiner IV after several promotions- Audited employer records, determined tax liability, and collected contributions