Responsible for the day to day operation of a brand new 98 suite hotel. Exceeding customer experience and bring the hotel from the new kid on TripAdvisor to #3 in the city of Ottawa

Started as a baker in the warehouse then moved to head office as a inventory control specialist. Procured all orders for Costco bakeries across Canada. Monitored loads to depots for short shipments and distributed loads according to warehouse sales. Moved on to soft lines and tracked orders coming from Asia as well as submit for third party testing for quality. Produce, interpret and distribute daily sales, zero sales and several monthly reports. Followed up with vendors for timely arrival at depots.

Greet guests, accurately confirming reservations as well as proper payment. Worked independently as well as with a team to keep guest expectations high. Assigned daily housekeeping as well as maintenance lists for regular preventative maintenance as well as requests.

Greet guests, accurately confirm reservations and payment method. Invite guest to join IHG rewards. Worked a variety of shifts.

Managed a unionized team of 80 associates. Purchased supplies for department. Consolidated suppliers witch led to $30k in savings. Preformed inspections on completed work. Created checklists for public areas. Prepared associate performance reviews.

Responsible for overall operation and success of the food and beverage outlets. Implemented rebranding of food outlets. Prepared monthly financial statements.