Greg Costa Email & Phone Number

Baltimore, Md, Us

Baltimore, Maryland, United States

• Coordinate all daily operations and evaluate complete administrative procedure to ensure accurate, efficient, and total quality management.• Drove change and improved the P&L through rigorous market analysis, creating a master plan that addressed operation inefficiencies, implementing innovative solutions and capitalizing on broader revenue streams.• Opening Barclays Center in 2012 worked closely to develop Local 100 Initial Contract. Curator of the Brooklyn Taste food concept to an… Show more • Coordinate all daily operations and evaluate complete administrative procedure to ensure accurate, efficient, and total quality management.• Drove change and improved the P&L through rigorous market analysis, creating a master plan that addressed operation inefficiencies, implementing innovative solutions and capitalizing on broader revenue streams.• Opening Barclays Center in 2012 worked closely to develop Local 100 Initial Contract. Curator of the Brooklyn Taste food concept to an industry revolutionary level of utilizing local restaurateur’s concepts in a General Concessions operation• Merged two diverse organizations into a successful operating unit by sharing and implementing best practices from both organizations. • Introduce and implement innovative ideas, management techniques, sales/marketing plans, employee incentive/training programs, and customer service policies to enhance overall operations and increase profits.• Recognized by the client as the leader in the absence of the Director of Operations in a tumultuous client relationship among managers.• Overhauled all aspects of the sales and led a complex restructuring of all departments and the management team to ensure the strategic plan and objectives were delivered and the team was positioned for success at T-Mobile Arena resulting in sales growth from $16M to $38M annually.• Managed the separate Union negotiations for Culinary 226, Bartenders/ Servers 165 and Warehouse Teamsters 14 for a 5-year agreement. Show less

Cleveland/Akron, Ohio Area

The Area General Manager to Jacobs Field, Winterhaven Florida Baseball and Cleveland Browns Stadium. Responsible for the entire Food & Beverage Management in the Suites, Restaurants, Clubs and General Concessions.

Consistently recognized as a leader at every level with increasing responsibility at the premier accounts for the world leader in Sports and Entertainment Management.