Greg Cummings work email
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Greg Cummings personal email
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With over 20 years of professional experience, I am a seasoned leader in the field of business development, solution consulting, and alliances management. I currently serve as the Director of Global ISV Partners at Glia, a leading digital customer service platform that connects businesses with their customers through chat, voice, video, and co-browsing.In this role, I leverage my extensive background and expertise to build and manage relationships with key ISV partners across all regions, collaborate with cross-functional teams to define and execute partner strategies, align product roadmaps, and deliver value-added solutions to our customers. I am passionate about creating and nurturing long-term partnerships that drive mutual growth, innovation, and customer success. I also enjoy leading and empowering collaborative teams, using data to drive key outcomes, and exceeding sales targets and KPIs.
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Head Of Global Scaled PartnersWalkme™Camarillo, Ca, Us
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Head Of Isv And Tech AlliancesWalkme™ Jun 2024 - PresentSan Francisco, California, UsResponsible for leading ISV and Technology Alliances
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Director, Global Isv PartnersGlia Feb 2021 - Feb 2024New York, New York, UsAs the Director of Global ISV Partners at Glia, I leverage my extensive background in business development, solution consulting, and training & development to build and manage relationships with key ISV partners across all regions. I collaborate with cross-functional teams to define and execute partner strategies, align product roadmaps, and deliver value-added solutions to our customers. -
Director Global Business DevelopmentNice Incontact Jul 2019 - Feb 2021Hoboken, New Jersey, UsA key member of the team driving the development of our International expansion plans and leading Business Development efforts into key regions. Focused on driving strategic partnerships in EMEA, CALA, Canada and APAC. Work closely with teams in region to define GTM, identify strategic partnerships with a focus on pipeline and revenue generation, and ensure market success. - Carried a sales quota for all international regions -$300M ARR- Presidents Club - 2020 -
Manager, Channel Sales - Strategic AlliancesNice Incontact Oct 2016 - Jul 2019Hoboken, New Jersey, UsResponsible for leading business development efforts with strategic relationships in the CRM and GSI/RSI ecosystem.- Achieved quarterly and annual revenue targets and pipeline generation- Focus was on building a team to drive increased revenue, development of joint GTM business plans, and establish long term goals for mutual success. - Lead our Microsoft and Zendesk partnerships and re-focused our efforts on expanding our relationship with Salesforce. Lead the team responsible for the first MSFT Teams integration with a CCaaS platform.
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Regional Sales ExecutiveNice Incontact Jun 2016 - Oct 2016Hoboken, New Jersey, Us
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Director Sales EngineeringVpi - (Acquired By Nice Systems) Jun 2014 - Jun 2016Responsible for managing a team of pre-sales engineers and consultants working with Sales Leadership to drive Enterprise sales to close.- Consistently over achieved quarterly and annual sales targets - Developed world class SE's with deep technical experience, business acumen and customer centric selling skills.- Managed RFP's, demo tools, on-boarding and training of new team members
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Director Of Education And TrainingVpi - (Acquired By Nice Systems) Sep 2008 - Jun 2014While working with VPI I have held the role of corporate trainer, training manager and most recently Manager of the consulting arm of the professional services organization. Core knowledge extends across many areas including management consulting, business requirements gathering, solution design, training, and solution implementation. I have managed many high profile client engagements with customers such as Wal-Mart, Center Partners, Sony of Canada, Hunter Douglas, and Tower Group to name just a few. These projects included the delivery of the fully optimized VPI Empower suite of products to drive continues improvement through an outcomes based performance optimization solution. I use Lean Six Sigma methodologies to ensure success with all client interactions.
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Senior Director Of OperationsTechnology And Operational Solutions Sep 2005 - Sep 2008As the Director of Operations I was responsible for contact center operations, new client engagement on-boarding, training & development, and overall process improvement. TOpS client base ranged from a fortune 100 Insurance company to mid-sized businesses looking to contain expense and leverage top tier agents and back office staff.
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Training And DevelopmentVerizon Jan 1999 - Sep 2005Basking Ridge, Nj, UsWhile working at Verizon communications I held numerous positions ranging from managing a customer support department, training and development and opening an offshore contact center to handle high value business DSL customers.
Greg Cummings Skills
Greg Cummings Education Details
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American Intercontinental UniversityGeneral -
Ventura CollegeGeneral
Frequently Asked Questions about Greg Cummings
What company does Greg Cummings work for?
Greg Cummings works for Walkme™
What is Greg Cummings's role at the current company?
Greg Cummings's current role is Head of Global Scaled Partners.
What is Greg Cummings's email address?
Greg Cummings's email address is gd****@****bal.net
What is Greg Cummings's direct phone number?
Greg Cummings's direct phone number is 1 80020*****
What schools did Greg Cummings attend?
Greg Cummings attended American Intercontinental University, Ventura College.
What skills is Greg Cummings known for?
Greg Cummings has skills like Telecommunications, Professional Services, Management, Call Centers, Vendor Management, Process Improvement, Outsourcing, Project Management, Management Consulting, Consulting, Enterprise Software, Leadership.
Who are Greg Cummings's colleagues?
Greg Cummings's colleagues are Ruben Catinchi, Jessica Mckeever, Sandra Adams, Bharath Sree, James Owens, Sarah Leigh Katz, Janmenjoy Singh.
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